Customer Ratings & Reviews

Do not purchase this laptop, it came with faulty software and of course, my warranty only covers hardware so you have to purchase and extra warranty for software which can be up to 250$! After only 1 month of use after purchasing, I got the blue screen of death. The Bluetooth remembers your device but is unable to properly reconnect so you have to forget the device then rescan just to get it to reconnect, mind you at times you have to restart the laptop just to get your audio back to your systems stock speakers. Also, there are random moments when you wake the laptop up from sleep mode or after reopening the laptop that was not shutdown and it will lose your wifi connection and when you go to search for wifi nothing shows up and the only way to fix this is to restart your laptop. One more thing about the blue screen of death is that when I called dell because I knew my warranty was still active since it only had been one month of use, they notified me that it was the software that was the issue and that my one year warranty only covered the hard -drive and not the software. Then the agent offered to sell me a software warranty and said it would cover damage/repair, software, and hardware for 250$, and I told him I would rather take 250$ and invest it in another laptop because this is only 1 month in and it obviously had built in problems before it was purchased. It wasn't until that the agent realized that I was not going to purchase the 250$ warranty that all of a sudden they had a cheaper warranty that would just cover the software for which where my "issue was located." At that moment, was skeptical because he didn't offer me all the possible options for warranty he only offered me the one that was the best profit for the dell business. And the more I think about it, the more I have a feeling Dell is purposefully inserting software technical issues as a way to exploit us and capitalize their profits. The end.

Not a great laptop. I was excited about the sleek aluminum case only to find out that it is slippery as all get out. Slides off my lap, slides off the bed, slides out of my hand as I hold it. The dang touch pad is a total pain, I will admit I hate touch pads in general, but I can hardly type anything without the cursor going bonkers leaving me typing in random places. Don't even try to look for a network connection there isn't one, no you get to spend another 50 bucks to buy one for your USB C. The bluetooth is always dropping out on my Airpods, which doesn't happen when I have my Airpods linked to my iPhone, so it's got to be the Dell. I have been in meetings only to have the Airpods dropout then I have to re-start the computer because I get the computer to use it's speakers. Ridiculous. I am liking Windows 10 but I am NOT liking the Dell Inspirion 7000. Probably won't buy another Dell.

Good value. Easy to set up and use. Touch screen is nice!

I have always been a Dell user and thought this would be the best laptop available. I wanted a touchscreen and one I could draw and write with a smart pen. The touchscreen is useless because the slightest bump moves the cursor and even makes it stick on the task bar. Using a smart pen makes the cursor go crazy on screen and switching from tablet to PC mode is a nightmare. There is also enough useless junk programs installed to make its efficiency a joke and you have to hack into the programs to uninstall a throttling mechanism for your wifi speed. As bad of a purchase as I've ever made.