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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 174 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Inspiron 15.6" laptop's strong performance, especially for tasks like music and photo editing, as well as its large, responsive touchscreen and ease of setup and use. Its lightweight design is also a plus for many users, making it portable and convenient. However, some customers have expressed concerns regarding the battery life, reporting issues with charging and overall longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 174 reviews
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing upgrade. Boots up quick, and transitions from task to task quickly as well. Very Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, beautiful laptop! Even when set to Performance on battery power I still get 6-8 hrs! I run multiple programs at the same time and this laptop handles everything perfectly. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need and it nice and light. I got a great deal on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    Smooth and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a single problem with the computer. Is very light, fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great overall computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my computer purchase. The computer is very fast and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great camera good price very useful for my busines

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes great camera, fast, not too heavy, good price, does the job for my business .

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop - good value for money. No issues since purchasing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handles alot but makes loud noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2-3 weeks now. The first day I used it I realzied the fans are loud. I thought it was just a one time thing. As I kept using it, it was an everyday thing. I did some research on this product and other people have commented about the fans being too loud, so I'm glad I wasn't the only one. If your looking for a quiet laptop this wouldn't be the one, but if you don't mind the noise then this laptop handles a lot. I'm a photographer and I use adobe photoshop everyday which is a heavy app. I love how the keyboards lit up because I do a lot of my college work at night.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love this Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with an extremely clear screen. Lightweight and easy to pack and go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Dell computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleekness and ease of operation. The touch screen works well and the keyboard is awesome for extended hours of typing. Very happy with my purchase so far, though I have not used all the features of this product yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    User-friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight & User-friendly & Good cost.. Loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great first laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. It has a good screen and is fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    okay computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the laptop it came with the wrong battery charger, and that I had to go back into the store to get the right charger. I live about an hour away from Best Buy and really couldn't manage time to get there. Which was okay until I started to notice that the computer wouldn't last more than 5 hours on battery alone during my classes. I even looked up ways to save battery power but it still dies very quickly. When I read the reviews before purchasing I noticed many said that the keyboard was hard to see, being younger I didn't think this would effect me, I was wrong. Its a good computer and has a lot of cool tech gadgets but overall I think I spent too much money on a computer with such poor battery life.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      GradSchoolStudent,

      We're sorry to hear about the issues that you've had with your computer so far. Here are a few of the tips that we'd suggest in order to extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you'd like to adjust or turn off the backlighting on your keyboard we'd suggest the steps in this article: https://dell.to/3bOZUV2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife had to adjust to virtual teaching from the classroom I knew we need to update her laptop to handle video better than a laptop used only for web and email. Couldn't convince our son to let her use his Alienware M17 (which is off the charts fast and powerful) this Dell Inspiron turned out to be a really great value able to handle live streaming and video creation for what she needed to do without taking all day to render and able to livestream to her students in HD without being annoying slow and laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent performance. This is my first time using a laptop with a SSD and it’s quick enough you don’t feel the booting time. Cons: No issues so far. Overall best bang for your bucks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dell inspiron just right for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this computer to have a portable version of my existing desktop, which has SSD system drive and comparable memory and storage. the inspiron is perfect and lets me take my data wherever i go. it also works great for skype, zoom or other teleconferencing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice laptop - suitable for work & home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop provides everything I need for both our home & the office - complete keyboard, easy to manipulate & is fast. I would likely buy it again. Only downside has been that the touch pad seems to stick a little.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Purchase to remote in to work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Purchased during the start of The pandemic to work from home. Tons of memory and no issues to date. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good performance and great looking display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to take online classes and it has been great. The core i7 is plenty powerful for web browsing and video streaming and the display is bright and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop with all you need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this since quarantine to get my and kids school and my work things don and it’s fast and amazing with all the features it includes.

    I would recommend this to a friend
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