Customer Ratings & Reviews
- Model:
- i3505-A330BLK-PUS
- SKU:
- 6438338
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Inspiron 15.6" laptop's touch screen responsiveness, storage capacity, user-friendly interface, and affordable price. They appreciate its gaming capabilities, fast processor, and lightweight design. However, some users have concerns about the short battery life and the inconveniences associated with Windows 10S mode.
This summary was generated by AI based on customer reviews.
Bad quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI worked extremely slow. Contact Dell and work with tech support for over an hour and still does not worked. Dell offered exchange, but I decide to return to Best Buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Yuri,
Thank you for your feedback. We apologize for your issues with your WiFi connection. Below are steps that can help with your connection if needed in the future.
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
You can read the full article here - http://dell.to/2sLtwRh.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Charging issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for about a month... then it stopped charging. I tried purchasing a new cord, but it didn't help. Currently trying to figure out how to get it fixed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Holly,
Thank you for your feedback and review. We are sorry to hear that you are experiencing difficulties with your battery. Provided the issue is hardware related, it may be repaired/replaced if covered under its limited warranty. We recommend contacting Dell Support for further assistance in this case. They are available online, over the phone, or via email for your convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks much better in pictures. Design is okay looking. The real problem was once it booted up, it seemed as it was from the 90s
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jack,
Thank you for your review. We are sorry to learn that your Inspiron isn't quite meeting expectations. We really do appreciate your feedback and will use it to help improve our current and future products. We would love to assist you with any troubleshooting needs but would need a little more information. Please visit the Support Page of your product at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Meh!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a deal with this. I don’t use my laptop too often, so I had let it sit for about six months before needing to use it again. When I attempted to turn it on, it would not turn on and did not show any signs that the power source was doing anything to charge it. The one time I don’t buy a warranty thru BB and this happens.
No, I would not recommend this to a friendNever again will I purchase a DELL!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do not like this laptop!! There are no indicator lights for caps on and numbers lock which is very stupid. How do you know which mode it is in??? now only 4 months later is making a random clicking noise from inside of the laptop!!! This is my first and last dell , I will never again purchase this brand. I've never had any issues with any other brands such as HP or Toshiba.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Battery Doesn't last!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop not to long ago Battery Dyes in a few hours
No, I would not recommend this to a friend Fan Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On bootup, fan whirs loudly. Error pops up that there is an issue with the fan. Laptop only 2 weeks old.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mikey,
Thank you for your feedback and review. We apologize for the issues you have with fan noise. Below are steps to run a pre-boot diagnostic test that can help.
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Speedy performance, shoddy construction, cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made of cheap plastic. The Esc key is already coming loose, and I've barely used the laptop.
No, I would not recommend this to a friendNot working very well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop camera is not working. (glitches) Nor are we able to charge the laptop.
I would recommend this to a friend4 Dell laptops but this one is the worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my number 4 Dell laptop i used to love Dell but this one NO very poor screen resolution like $150 notebook poor sound quality look very cheap laptop will return
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Meia,
Thanks for your review and we're sorry to hear that the screen resolution on your new Dell laptop is not what you were hoping it would be. Here's an article with some suggestions about changes that you can adjust to the settings on your computer to improve the display quality: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listed as having a backlit keyboard ..... which it does NOT have.
No, I would not recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used 1 month, windows crashed, will not reboot……..
No, I would not recommend this to a friendBroken keyboard on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer arrived with a broken key. Well packaged so this was a manufacturer QC issue. If this is the level of care given to the visible keyboard, I hate to think about how the interior components were handled.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Esch,
Thank you for your review. We apologize for the issues you have encountered with your defective product and would love to help in getting this resolved as soon as possible. If you come across any further questions, issues or concerns, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
keyboard did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard did not work. better go for another brand
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi aholivas,
We are very sorry to hear you have been experiencing difficulties with your keyboard. Provided the issue is hardware related, it may be repaired/replaced if covered under its limited warranty. We recommend contacting Dell Support at 1-800-624-9896 for further assistance in this case.
Best regards,
Wendy C.
An update killed it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft updated, now my laptop is a paper weight. Had NOTHING on this laptop, aside from steam and a couple games. Had it for 1 year and rarely used it, now it's completely unusable.
No, I would not recommend this to a friendTerrible laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 and Two months in and the charger no longer works properly to charge the computer as well as the light on the cap lock button doesn't work. Also, the computer tends to freeze up. Do not waste your money on this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Nikki,
We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896
Going to return it and go somewhere else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is absolutely horrible I've had nothing but problems with the speakers the microphone nobody can hear me I can't hear anything there has been one problem after another I'm very disappointed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Notgood,
Thank you for your input and review. We apologize for the issues you have encountered with your audio input. If you ever are in need of help in the future, we have provided steps you can use to troubleshoot your audio.
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Back light broke. Laptop is useless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. The back light broke and the laptop is out of warranty. Of course. It’ was only 15 months old!!!
No, I would not recommend this to a friendScreen is junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen broke after like 5 uses. Not a durable screen at all. It broke simply because my wife picked it up by the screen as it slid on our desk.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MikeSlider,
Thank you for your review. We're sorry to hear that your product may have taken damage hindering its functions. We really do appreciate your feedback and will use it to help improve our current and future products. We would love to help right away. This article provides information on the policy and repair options when the screen on a Dell laptop is cracked or broken: https://dell.to/3tsfe2v. If you come across any further questions, issues or concerns, please visit the Support Page of your product.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The " expert" was not very helpful or educational. The laptop was junk, didn't work. Money was refunded. No more electronics from best buy
No, I would not recommend this to a friend