Customer Ratings & Reviews

This is a great computer for an excellent price. The only reason I gave this computer 4 stars instead of 5 has nothing to do with the computer but the fact that the advertising by best buy is slightly misleading. (I'm not sure if Best Buy is aware that it is inaccurate.) Best Buy advertises this computer with 8GB of RAM which technically it does. However you only have 6 GB of RAM usable since 2GB is shared with the Graphics Card.

Overall this is a pretty good laptop. Its SSD is very fast, 8gb of RAM is a little weak (with nothing else running, the OS takES up about 40% of RAM by itself), but the RAM is easily upgradeable. Its $80 for another stick on HP's website and if you sign up with them you get a 20% off coupon. Something that surprised me was enjoying the touchscreen. I expected it to be a gimmic, but it ia very useful. It does lead to one of my two complaints that I'll touch on now. My first complaint is after getting the laptop and starting to enjoy the touch screen, i found myself really desiring it to have the 360 degree rotation like some other models. This is not a big deal, just something i noticed myself wanting. The second negative is the plastic case. I went with this model because I was trying to stay under a certain price, and valued the larger screen and the numerical pad on the keyboard over an aluminum case and I definitely made the wrong call. If this thing is going to sit on your desk or stay in your house and not go very far its no big deal. But if you've got it shoved in a backpack with 30 pounds of books, its a no go. Half the time I'll pull it out of my bag and it will be turned on, I guess the plastic case is flexing so much that the power button gets pressed? Idk but I wish I would've gone with a 14" model with an aluminum case instead. Overall though its a great laptop for what it is, good for lighter workloads like internet browsing, reading etc. I'm an online student so lots of times I'll have a bunch of tabs on Chrome open, along with Word or PowerPoint and a few other programs running all at once. This will in no way hurt the computer (Linus Tech Tips did a video where he opened I believe over 200 Chrome windows before he got a similar speced PC to lock up). However it is getting the utilization on that 8gb of RAM up there. If you're doing anything more than what I just described, this one isn't for you. If you're just web surfing and doing some light workload stuff, it wont be a problem.

This laptop isn't the best overall, but what it is the best bang for your buck IMO. The entire laptop is just really snappy and if you have a student that needs a laptop for school I would recommend it especially if there is a sale. That AMD CPU moves swiftly through any tasks. It's not a perfect laptop though, I wish it had 16GB of RAM and a backlit keyboard. Those are my only issues with it.