Customer Ratings & Reviews
- Model:
- i3501-5580BLK-PUS
- SKU:
- 6447115
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Inspiron 15.6" laptop's touch screen, price, ease of use, RAM, performance, lightweight design, and storage. They particularly appreciate the laptop's affordability, sleek design, and powerful performance. However, some customers have concerns about the battery life and build quality.
This summary was generated by AI based on customer reviews.
Nice and smooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable and easy to set up laptop. Good battery life
I would recommend this to a friendCollegeLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working well so far for my son Joe. He uses it in College
I would recommend this to a frienddell laptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good product. no complain, but not too excited either.
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good speed for me. Good buy. Would buy again.
I would recommend this to a friendGood for day to day tasks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for day to day tasks for students and office work
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good relatively inexpensive computer for most uses
I would recommend this to a friendGood Home Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. A little clunky but overall I really enjoy it.
I would recommend this to a friendGigi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for my children. I bought two of this laptop
I would recommend this to a friendI like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, snappy performance. No toubles so far.
I would recommend this to a friendNice starter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for browsing internet, email and streaming videos.
I would recommend this to a friendDell-Inspiron Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. The keyboard is a bit sensitive.
I would recommend this to a friendS mode is trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good laptop... however, not being able to use Google or log into my favorite apps is trash. Having to remove it from S mode and being unsure of what that means for performance... is trash. I dont like it and will probably be taking it back soon.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your review. We understand how important it is for you to be able to log into your favorite apps and use Google, and we would like to assist you as soon as possible. Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.
Here are the recommended steps:
1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.
We recommend following these steps to switch out of S Mode. If you come across any questions, issues, or concerns, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Cons mentioned:Build quality
BIOS failed, had to return the next day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though Dell is quite big and respectable name in computer business, this laptop model failed the same day, we picked up from Best Buy. Windows updates went fine, then Dell BIOS updates started and the laptop shut down and never booted up. Tried all available options to boot it up, without opening the chassis of brand new laptop, all efforts failed. Finally returned this item next day and got a different brand. Pros: Cost Cons: Chassis quality (plastic), reliability of the BIOS. Many users have reported the same issue online, with other Dell models as well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Indra,
Thank you for taking the time to share your input and review. We are extremely sorry to hear that you're experiencing issues with your new laptop not booting up. Below are steps that can assist with troubleshooting your Inspiron if needed in the future.
Here are the recommended steps for troubleshooting this issue:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
8. You can read the full article here - http://dell.to/2uj1Sby.
We recommend following the steps above to resolve your issue. If the issue continues, please contact Dell Support at your earliest convenience at: 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Issue with changing cord that comes with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is great but there is an issue with the charger that came with it and its not charging like it suppose to. This is a brand new laptop and not a used one so there shouldnt be any error
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your feedback and review. We are extremely sorry to hear that you're experiencing an issue with the charger of your new Inspiron, and we would love to assist you as soon as possible. Here is a link to ensure that your charger is connected properly: https://dell.to/3kiTrJD.
We recommend following the steps above to resolve your issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Cons mentioned:Battery life
Total garbage laptop broke in 30 days
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap crappy laptop, broke in 30 days and Dell not Bestbuy will replace it or repair it. All I get is a run around if nonsense. The laptops battery does not hold a charge and the the charge adapter is defective as well and the power port connector is broken as well. Furthermore the laptops camera is defective. What a waist of $600!!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Mobilesearchman,
We want to thank you for your valued feedback. We sincerely apologize for the issues you have had with your Inspiron 3501. To help troubleshoot the charging adapter problem, I have provided a link to an article, which has videos to help resolve the issue. As for the camera trouble, we recommend making sure the video drivers are up to date on your PC. I have provided a link to the Drivers and Downloads page for your system, so you can check for and do any applicable updates.
How to troubleshoot AC Adapter issues: https://dell.to/3yCUjwM
Drivers and Downloads Page: https://dell.to/3pw1aGH
After utilizing the troubleshooting options provided, if the issues persist, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Dell Report.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it only a week and couldn't get on line, this lap top was for my grandsons education, had to trade it for a all in one tablet of lesser value!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thanks for taking a moment for sharing your response. We apologize for your issues with your internet connection. Below are steps that can help with your connection if needed in the future.
Here are the recommended steps for troubleshooting your connection issue:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
14. This link can be used to assist further: https://dell.to/2RefLVN.
We recommend following the steps above to resolve your issue. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Respectfully,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Who Needs A Laptop With A Touchscreen?
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this Dell Laptop. I bought the computer because of the name without looking at it. Big mistake! Who needs a laptop with a touch screen? I have two other HP laptops of the same size. I am still using those. The Dell Laptop sits on the shelf unused. The Font is too small compared to my HP Laptops. Dell Laptop is not pleasant to look at. Screen is bad! Font is too small.
No, I would not recommend this to a friendJury is still out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what went wrong, but it goes straight to the Bios. I've got to take it to the Geek Squad to see what they say
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Dann,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron laptop.
We hope that tech support will be able to resolve your issues soon.
If you have any questions or concerns about this product, please use the information below to contact Dell at your earliest convenience.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Do not gift this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow sluggish and disappointing. Purchased for a 13-year-old and already switched back to her previous laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TommyNice,
Thank you for taking the time to leave us your valued feedback. We apologize for the performance problems you are having with your Inspiron 3501. Below I have provided the steps to run the Windows Performance Troubleshooter to help resolve this issue. I have also given you the full article link, which has more options if they are needed.
Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
After utilizing the troubleshooting options provided above, if the issue is not resolved, please reach out to our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Works fine while it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to use for school. I picked it up in July, and it worked great while it worked. By the start of November the internal board was loose so it wouldn't charge. Took it to BestBuy and they couldn't repair it and it was not under warranty. They suggested contacting manufacturer to see if they could do something. I am still trying in December.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi JD2021,
We appreciate you taking the time to leave us your valued feedback. We apologize for your experience with your Inspiron 3501. This is certainly not what we like to hear from our loyal customers. To better help assist you, we suggest reaching out to our support team at your earliest convenience.
You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell