Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $423.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.2 out of 5 stars with 440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 15.6" Touch-Screen Laptop's touch screen as a convenient feature. Many also appreciate its budget-friendly price point and solid performance. However, some users have concerns about its battery life and slow hard drive speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 440 reviews
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Only for someone more experienced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a smart laptop. Cortana and touch screen a nice feature. . Thin and lightweight and I like that. Has some issues. But like I said it is for an experienced person.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nana0331,

      Thanks for your review. We're sorry that you've had some trouble adapting to your new computer. Please check out our Product Support Page to find out answers to some of your questions: https://dell.to/2nI2iGf.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Great basic machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a great basic (i.e. not game/performance) device. My only complaint is that a lot of Dell machines lately have been moving to all-plastic outer bodies, and I am not sure how durable it will be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend for gaming or anything that requires upgraded processing capabilities. It works fine for me in my business and I have no complaints. I’ve had it for about a year with no major issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, love the touch screen and quick zoom ability. Sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my kids for school. It works great, its fast, and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay laptop.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try out an AMD Ryzen software and see what’s the hype. I was impressed in the beginning but since I’m not really into computers to explore, I gave it to my brother who loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grat price for such a good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price on a such a good laptop. Very convenient for all the needs at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Fast response time, great graphics, and very user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DID NOT INSTALL ALL PRODUCTS I PURCHASED!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT INSTALL MICROSOFT 10 WINDOWS. HAD TO SPEND 3 HRS WITH 3 TECHS AT MICROSOFT TAKING OVER CURSER ON SCREEN TO INSTALL & GET UP AND RUNNING. THEN 2 HRS NEXT DAY WITH AOL TAKING OVER CURSER TO GET THE RIGHT SETTINGS AND PORTS ESTABLISHED SINCE GEEK SQUAD CHG'D OUTLOOK UP TO AOL! WAS NOT REAL HAPPY SINCE NEVER HAD USED ANYTHING BUT WINDOWS 7 FOR 9 YRS. VERY FRUSTRATONG. ALSO CAN'T INSTALL FREE MALWARD SYSTEM BECAUSE I HAD RENEWED MY MALWAREBYTES IN AUG. FOR 1 YR AND WHEN TRIED TO INSTALL YOURS IT SAID IT WOULD UNSTALL THE OTHER ONE! WAS NEVER TOLD ABOUT THAT.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      MJM7,

      We're sorry to hear about all the troubles that you have had with your new Dell laptop so far. We'd recommend checking out Dell's Support page for new Windows 10 users: http://dell.to/2wMZqyx.

      If you need to reach out to Dell's Technical Support Team at any time you can always contact them here: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Touch screen takes some getting used to but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell laptop never has dissappointed me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is high def. and crisp smooth. The computer remembers what it needs to remember. But not letting me worry if someone else uses my laptop. Search engine all do better than I expected. I like the way the search engine ask me several questions about the level of security I wanted to use. For low dollars I am very happy with my Dell. It will not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we could ssd on it it would be perfect. But over all its good everyday laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop that Gets the Job Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is for basic use and for those who don't care for screen quality. It works well and doesn't slow down with too many things open

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for great price touch screen amd processor 5 good speed

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great 1080p screen and the keyboard being backlit is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice processor and good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for someone wanting a Windows computer. Its graphics sometimes flash when I have more than 5 website tabs running but the right memory cleaner software fixes that!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad inexpensive choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is a terabyte. So the amount of space is pretty excellent for the price. The only issue with this laptop that I have noticed is unfortunately with the operating system windows 10. I had to return the original laptop because it would crash and had to be returned to factory reset several times within the first week. After exchanging the computer with no issue unfortunately I have seen this error again a few times. The computer it self seems to be a decent buy, but I have continually been seeing many windows 10 issues.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lissabess,

      Thanks for your review and we're very sorry to hear about the issues that you've had with your computer so far. We'd recommend reaching out to Microsoft directly to see if they can assist you any further: http://bit.ly/2KBOM4c.

      You can also view Dell's support page for Windows 10 here: http://dell.to/2wMZqyx.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my firts Amd laptop and for this price i feel like with a I7

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product. I need it for my high school and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Uses for school work but powerful enough for gaming

    I would recommend this to a friend