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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 369 reviews

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84%
would recommend
to a friend

Customers are saying

Customers appreciate the Inspiron 15.6" laptop for its budget-friendly price point and responsive performance. The touch screen capability and ample storage space are also well-received. While some users find the laptop to be on the heavier side, the overall positive feedback suggests that it offers good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 369 reviews
  • Rated 4 out of 5 stars

    Good daily use laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good daily soft use laptop. Not for heavy usage like software development or video editing. Big downside to this laptop is that it only works with 2.5ghz wifi. So if you have 5ghz, you shouldn't get this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son so he can learn about programming. Great value and fits his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit has been very reliable and a lot of storage space. Would recommend it at the right price

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far no complaimts at moment lets see what happens when i actually start usimg it to surf the web whether if it will move slow or not but right now its ok.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - Dexslady, We're happy to hear that your new Dell computer is meeting your needs so far. If you do experience any slow performance you can try these steps:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use
      1) Open the Programs and Features application in Control Panel.
      2) Scan the list of applications installed for ones that you no longer use.
      3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV. - Bryan Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best price I never seen with i3 Intel , 1 TB hard drive. It’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for homework, picture storage, games, and more. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop almost 2 years ago now and have had 0 problems with it at all. It has done everything expected of it and more. We have very slow internet where we live so some of the updates take a long time to download but that is not the laptop's problem. I would recommend this laptop for anyone looking for a good all around everyday use computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought the laptop for my toddler and is very easy for him to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to load quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the speed of the processor. Don't really care for how touchy the mouse setting is, as it keeps enlarging and shrinking my webpage. Other than that everything works well

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Laptop was defective. No programs worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very dissatisfied customer. The laptop was a Christmas present for my daughter. It did not work. Took it back to Best Buy, they would not take it back because the 14 day return had expired. Stores should extend return policy during holidays. When we calles the manufacturer overseas, they tried to make us pay $, spoke to numerous people, not helping us. Finally resolved, but unhappy and customers should not have to go thru that.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Hops, We're very sorry to hear about everything that you had to go through in order to get your computer up and running. If you do have additional questions about your computer you can visit our Product Support Page here: http://dell.to/2uBnCA3. We hope that your computer continues to work the way you planned it to. - Bryan Dell

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Just love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop!!!Windows 10 is wonderful!!! Very easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touch screen and works well.good for a beginner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry I bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got caught up in the Black Friday hype. This laptop has the worst touch pad I have ever used. I just tried to work on a CPR course for work and could not (again) get the mouse / touch pad to activate next screen or even get a response on "enter". Sometimes I have tapped over 20 times to get this to work and still can't. Very frustrating. The next bad feature I blame on myself. The processor is SOOOOO SLOW!!!!! Did not notice it was only a 3rd generation. I was lured in by the terabyte of memory.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SometimeTeckie,

      Thanks for your review. It's unfortunate to hear that your touchpad is not working as well as you hoped it would. We'd recommend a few tips to help the calibration of your touchpad:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties.

      Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      As for the speed concerns you can try to run the Windows Performance Troubleshooter by following these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help the performance of your computer improve for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop for my son.it is touch screen an easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. He loves it. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for good price, satisfied with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 12yr old son. He has been on it non-stop since Christmas and there have been no complaints. It boots fast and runs smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Worse purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas in November. By the time he opened it, it was severely out of date. It’s so slow he couldn’t even use it, after a few months of collecting dust, we took it to geek squad. He suggested running updates from the Microsoft website..which we did unsuccessfully. Now we are going to have to spend another $200 on getting it up to par.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset doesn’t work properly will be driving 1 your n 40 minutes to the closest store to return this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop for the price. Due to its touch screen features some older games and programs do not function on this computer.

    I would recommend this to a friend