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Customer Ratings & Reviews

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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and simple setup process. The inclusion of a solid-state drive is also seen as a positive feature. However, some customers have concerns about the lack of an optical drive and the overall build quality of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 209 reviews
  • Rated 5 out of 5 stars

    Purchased as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and works very well. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for for high school and college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Touch Screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my daughter. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience has everything I need for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop highly recommend! Great laptop!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a cousin and she really love it!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. lightweight. easy to transfer data!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop. My wife likes it very much. nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lab top, works great and my daughter loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On a budget?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC as a gift for a 12 year old who only uses it to play games. Although it is NOT a gaming PC (which would cost me over 1500), he thoroughly enjoys. He only complains about the lagging time for his game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good cheap laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt a little cheap, poor quality...but it wasn't expensive so its ok. Worked fine. But didn't keep long. Got it for work then work gave me a laptop after I purchased this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice when it comes to computers. I only use the computer to pay bills, check emails and search the web. there have been at least 5 times that it has stopped and needed to be restarted.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      crisri,

      If you'd like to diagnose what is causing your computer to crash, we'd consider running the following diagnostic test:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/2yzSu7o.

      You can read the full article here - http://dell.to/2u98Cct.

      We hope that this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me personally, this didnt work out. I was replacing my old computer, turns out my old computer was better. Not enough memory. Good for student or tween.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Shan,

      Thanks for your review. We're sorry that your new laptop is not meeting all of your needs. Perhaps you can try to uninstall some of the programs that came with your computer to free up additional space. If you find programs that you do not plan to use you can uninstall them with the following steps:

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      You can also save files in the cloud with Microsoft OneDrive.

      If you have additional questions about your computer you can check our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Not for real techies.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to the run for some time. This is actually I bought for my mom in law. If I using it, I THROW IT OUT...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These computers are becoming more and more reliable and easy to use. 25 points is all I’m saying.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      soobak,

      Thanks for your feedback on your new Dell laptop. If you have any technical questions about your computer you can check our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this came with a cd/dvd slot, but it doesn’t. It’s ok other than that.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Shaun,

      We're sorry that this laptop does not include a CD / DVD drive for you. Dell does offer an external drive through Best Buy that you can purchase here: http://bit.ly/2N8c7bq.

      We hope this helps your computer perform the way you wanted it to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy on-line and this will serve us well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Caroline,

      We're happy to hear that your laptop is working out well for you. If you have any questions you can view our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Very fast. I recomend this product.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      MarCor,

      We're happy to hear that your new computer is working well for you. We'd recommend checking out our Product Support page if you have questions in the future: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Battery life is poor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the touch screen seem like a good addition to the laptop, but it drains the battery like crazy. Definitely won't recommend it to anyone who is looking to a laptop. Skip the touch-screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this laptop. broke within 3 months of use. laptop charging port dislocated. Dell does not service this even under warranty. They call this damage to the laptop. I call it is a design issue with with their charging port. Cannot expect more than this from dell.. No more dell on my radar.

    No, I would not recommend this to a friend
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