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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,966 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Overall specs live up to the billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates fast due to memory and has more than enough storage. Great laptop! Only reason I didn’t show it as 5 stars is because the touch screen works great by hand but wasn’t really successfully compatible with a couple diff stylus models we tried for drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how easy it was to set up, the weight and the voice recognition feature. Great for school and research and just to browse FB and IG. Best decision ever!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer checks off lots of boxes - price, memory, touch screen, size, and ease of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for daily internet use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new laptop for 3 weeks now and have not run into any problems. I am very satisfied with Dell products in general and this one does not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale for $300. It took 2 hours to update but it works fine. It is not completely smooth; the laptop takes sometimes a few seconds to perform certain tasks but that is fair enough. On the other side, the 8 GB of RAM come in handy and are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far, happy with my purchace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the option of touch screen vs key board. It seems to take a while to load and start the computer. Seems to have all the bells and whistels. I am not a computer savy person, so i do not know what else this computer/ laptop has that other laptops do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this due to the price, as I was looking for a basic laptop at a decent price. And this one exceeded my expectations. It does everything I need it to and more!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Dells!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dell. It is fast, and easy to use, who doesnt love a touch screen computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price on a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for my computer. I got a good computer, great software, options that I wanted --- and at a very comparable price (plus the Geek Squad)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer occasional glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend just make sure you have the correct programs for the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish I had for this laptop would be a scroll bar on the sidea of the mouse

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    It fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast n the touch screen is a cool Feature on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the laptop.. should of gone with it since the first time I seeing it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for school work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my touchscreen laptop and how fast it is. It’s also great for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace another Dell and am pleased with it. It's not the fastest computer around, but is perfectly adequate for the technical software I use. It can handle basic video editing with no problems. It is well worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 1 out of 5 stars

    Do not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this laptop. I do not like Windows 10 either. The laptop did not work for a week as it keep trying to update for hours then it woulld fail and when I would open the lid again it would try to update again for hours again. This went on for a week until it finally updated for over 24 hours straight. I couldn't use at all. Now I know why there was five of them in the open box section at Best Buy when I bought it. Also I can not get it to stop the pop up ads, even with ad blocker software. I think that is how they sell them so cheap, they are installed with ad tracker software. I don't even use it anymore I let the kids watch videos on it, my old dell is way better and that is the one I use

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Joemama, Thanks for your review and for your Dell Touch-Screen laptop purchase. We're sorry to hear that you're having issues with your computer. We'd recommend that you run Dell's Support Assist app to make sure that all of your drivers and software are up to date. We're sorry that the updates you have been installing have been taking so long. With Support Assist you'll know when new updates are available and you'll be able to download them when you'd like to.
      If you'd like some tips about using Windows 10 you can check out Dell's Windows 10 Support page here - http://dell.to/2wMZqyx. We hope that these tips will help your computer perform the way you intended it to. - Bryan Dell

  • Rated 4 out of 5 stars

    Great PC for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised with this new pc, it’s everything I need & then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Very suitable for my high school student and her studies.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Best value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for lap top for hat it can do and speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working great & have had no problems with it since I got it.

    I would recommend this to a friend