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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,966 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop. We bought this laptop and it is a great upgrade. We love the touch-screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, no glitches, seamless transitions between processes. Would buy it again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is technically challenged when it comes to computers. Once she got the hang of it she was able to use it. It does take a long time to set up and sometimes when it goes to sleep she can't log in correctly. She has to close all the way down. All in all it's ok for her since she really only uses for games.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need. It's lightweight and I love the ability to just touch the screen to get to what I need to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $350 I get 8gb of ram and a TB hard drive. I like that there is a separate number pad, but my son wishes the mouse was centered under their entire keyboard anc not just the letter part. I wish the keys would light up. I have a laptop that lights up and it is so much easier to see the keys in darker rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly satisfied with this laptop. The main thing that keeps it from getting a 5 star rating is the touch pad... it does not seem to be very 'touch sensitive' especially copying/pasting from web pages. I am saying I would recommend it to a friend, but it would be with the touch pad comments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, but they said that it was a nice laptop to use for school.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi candy, Thanks so much for your review. We hope that school is off to a good start for you this year. This laptop will be a big help for you and the work that you have to do for school. If you ever need to troubleshoot anything with your new computer you can always visit our product support page here - http://dell.to/2uBnCA3. Thanks again and good luck with school this year! - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this computer it is pretty fast and does what I need it to with email, documents and Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. It performs extremely well and I could not be any more pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's perfect for what we do. If you need something big and aren't using it for gaming, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop died and she needed one right away. Best Buy had a great low end laptop in stock. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell makes nice products. This is our first touch screen computer and we were pleasantly surprised at the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and uses it every day! Loves the ease of use and touch screen! No problems and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Don't buy windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i said windows 10 sucks and im pretty sure i have the i5 processor that best buy thinks is the greatest but is actually slower than computers i have bought 10 years ago. So the only thing good i have to say is the touch screen works great

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Bcbc, Thanks for your recent Dell laptop purchase. We're sorry that you feel like the computer is slower than it should be. We'd recommend that you try the following:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need) 3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.). 6. Empty the Recycle Bin. For additional tips you can view the full support article here - http://dell.to/2tSulGV. Dell

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent program for everyone, not just students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up n since I'm computer illiterate, this computer set was written in easy to understand directions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my mother who mainly uses it for email and internet shopping. Affordable, quality laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my Laptop and able to do everything like my old desk pc... good price good quality. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 80 year old mother. Very light weight . Had zero issues with set up, very easy to get started

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's olay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make 4 trips to the store before it was functioning correctly.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Melanie, We're sorry to hear about all of your return visits to the store in order to get your new computer to function properly. We hope that your issues have now been resolved and that your laptop is performing the way that it should. If you ever need to troubleshoot anything else with your laptop you can always visit your Product Support Page here - http://dell.to/2uBnCA3. - Bryan Dell

  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son to use for school. This is easier to use since he can take it with him for projects.

    I would recommend this to a friend