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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,966 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lovely touch screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical touchscreen and sharp images for a good price

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Everything we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than windows 10 which I don't care for, the computer does what we need

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome product, timely delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is awesome, great speed and display. Also it was delivered on time

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 91 y.o. and she loves it. Easy to use and keeps her entertained.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this laptop!!! Amazing storage and fast operating system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good laptop for the price. It starts up quickly and was very easy to set up and personalize. What I don't care for is the cheap keyboard and the plastic casing seems flimsy. But so far, everything has worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this laptop for about 3 months and like it so far. It is easy for my kids to navigate, and my husband and I have enjoyed using it. The Microsoft apps on it have been a bit challenging for us, but overall we love the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop that stays at home. Its powerful enough. Not to expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement for an 8 year old PC--biggest complaint is that there are no written instructions/guides to assist one in the new learning process---however it is still way better/faster than my old one and I "am still learning"

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    2nd laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen, so handy when i cannot sit at a table or desk.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, light weight, easy setup. My first touch screen. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install...love the touch screen; and its light weight easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best laptop so far , i have had no issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the buck with the recommended upgrades to go with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gv it 3 stars due to price. Was $400 marked down to $331 open box. Not as fast as I would hv expected it to be & Im really not digging windows 10 which I had on old computer. I use my iPad & iPhone like crazy so I'm trying a MacBook. Plus I called geek squad since free antivirus wouldn't load due to box hvg wrong address & told them it's slow for a brand new computer. They sd they tk threats etc off. Shouldn't a cleaned up computer not hv any threats on it. So still not as fast as I wanted. I was only reading news, checking email etc. It's a touch screen but every time you start to scroll it bounces. Ok if speed & bouncing don't bother you.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Mike, We're sorry to hear that you had some issues with your laptop and you decided to return it. We do have a few steps to try if you experience slowness with a Dell computer in the future. It may not be so much related to threats on your device as much as it could be software that comes preloaded that you are not using. Try these steps in the future if you need to:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      For the full troubleshooting article you can view it here - http://dell.to/2tSulGV. We hope this helps in the future and best of luck with your new device! Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer for the price. Doing property management on same!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can`t beat the deal of this Dell Laptop, Best Buy made it possible

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the quality and price of our new Dell laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint about this laptop is that the wifi does not get the 5G speeds from the wireless modem. Also ethernet connection stays well below the 100mbps. Other than those, good touchscreen laptop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop great as the screen is touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I can touch the screen to do what I want besides the mouse.

    I would recommend this to a friend