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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,966 reviews
  • Rated 4 out of 5 stars

    college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college laptop, perfect config for college needs and entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AN excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,a very well informed sales rep who answered all my question confidently and to my satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not top of the line, but a great budget laptop for the kids and for basic email and online needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cheap price for marginal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mostly cheap laptops, many of them Dells and this one fails to reach the acceptable standards for minimum machines. I thought I still had bestbuy status to return it after 30 days but alas, it was only 14 days and I'm stuck with a machine with a bad keyboard and marginal screen resolution. And regarding that, I asked a salesman about screen res. before the purchase.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Efry, We're sorry to hear that you're unhappy with your new Dell laptop. If you believe that there's an issue with your computer that cannot be resolved you can take a look at Dell's One Year Limited Warranty here - http://dell.to/2tNsVOs. We'd also suggest that you view our support article about screen resolution here - http://dell.to/2f7Pwg5. - Bryan Dell

  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Frustrating Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is frustrating to me. One day it works and the next day it doesn't. I have kept everything up to date on it, yet it still performs inconsistently. I gave it 2 stars simply because the graphics are good and the touchscreen is a nice feature. I don't foresee I will purchase another Dell.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi TNMOM,

      Thanks for your review and we appreciate that you are staying up to date with all of the drivers and software on your computer. If you'd like to troubleshoot a specific issue that you are having we'd invite you to check out our Product Support Page for your computer here - http://dell.to/2uBnCA3. We hope that these articles will help address the issues that you are facing.

      If you'd like to speak with our Technical Support Team you can reach them here - http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Economical and Serviceable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this model both as a back up to my daily user and purchased as an economical option for a small association. It is a good computer when looking for an economical option that gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does everything you need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with everything that you want. Big screen, good amount of memory and storage, and loads fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use very inexpensive laptop will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pc was a very good buy so i got 2 of them but the hard drive was a little slow so i upgraded to a ssd drive and now it is fantastic boots in 16 sec and almost instant response

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my daughter first year in college. She loves the laptop. Great price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little slow but does everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow but I don't have any need for speed. Lot's of space for movies, music, and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works as expected. Love the functions. had purchased 2 acer computers previous this one thru amazona that did not work at all.. now is like I was waiting for this my whole life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. Nice size screen and pretty quick startup and operation. Great deal for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my laptop replaced and Best Buy did it without hesitation and very helpful and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Low priced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old xp machine. This windows 10 has all the features that I need to do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, it's does run CAD sketch up and adobe programs with easy most of the times, however if you're looking to run more resource needing programs or make it a gaming laptop I wouldn't recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for personal use, the added convenience of the number pad was a big selling point for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but effective computer for high school or college students

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great start for my first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using Window 10. Looking forward to familiarizING myself with all the different options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment thus far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great experience with the equipment since I got it. Did not think that you guys would be so professional and helpful. Thanks again!

    I would recommend this to a friend