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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,966 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this laptop almost 2 years ago it has not given me any problems, I bought it for my personal use and I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice laptop but slow as an old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a good deal but it's very slow. It has delays like an older model does.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello nessa7775 - Thanks for your recent Dell laptop purchase. We're sorry to hear that it's running slower than you'd like it to. We'd suggest the following steps to help speed up your computer -
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1) Open the Programs and Features application in Control Panel. 2) Scan the list of applications installed for ones that you no longer use. 3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      We hope these tips help your computer perform the way you intended it to. - Bryan Dell

  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I needed. I do dvd's and photographt and it works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is the mouse pad. Not sure if it is the placement or the size but when I try to click on it I seem to always right click. Other than that great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower then I expected. Mediocre performance. I should have gotten an HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Dell computers before, as well as, utilized them at several jobs and I've always been satisfied with the brand. This computer has a lot of power and it's fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to type keyboard with backlite keys for low light, keyboard keys spring well for faster typing. Facial recognition for security. Could use slightly more memory space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touchscreen for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Dell has been a great buy. Runs all the programs I require with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Computer It is exactly what I wanted for my needs Simple but nice to have a bigger processor Best Buy staff listened and pointed me to this computer Works wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was made quick and easy by the staff. I really enjoys shopping here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great laptop for everyday use. I use it for browsing and small games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop its one reliable and easy to use. Its an average laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely well built. Works fast, and has extra features. Such as touchscreen and a waterproof keyboard. It's also not too heavy for it's size. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but I returned it and got an hp. Just my preference

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very good. I bout it for someone in my office and it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything but the speakers. Loved everything else about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for college students. My son loves it. He uses it to watch movies as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop.. really light weight, I just put it in my bag and go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used primarily for writing papers for college. Good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I wasn’t impressed with this computer. For years I have bought cheap computers and have been fully satisfied but ever since Windows 10 these cheap computers haven’t been working as well. I had to change a bunch of settings to get this to boot up at a reasonable speed.

    No, I would not recommend this to a friend