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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,966 reviews
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for email and basic computing, had it for a while and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product .... great value and very easy for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! My son uses daily for School work. Would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer for the price range. Upgraded it with a SSD and it is rocking and rolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used every day and still going strong!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this laptop for work, and it has been a great tool for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mother. She was very happy with the computer. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great features, solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. It had great features and is a solid laptop with very good performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Repeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compute was for a genealogical program that I use and to use for messages to other genealogists. The computer would not allow me to load the program and would not accept my lifetime Microsoft program. I had to pay $125 to be able to load my computer and then someone loaded a 365 Microsoft program that I do not want and will have to be deleted. I still have to pay $149 for Microsoft 2016, that I cannot afford at the moment. This computer was no bargain. I was told not to buy from Best Buy, but though I have been disappointed before, I bought this computer thinking that it was a real bargain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, works perfectly, no issues only had to get internet security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college students uses it with ease and has lasted well for his first year at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand daughter loves it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good choice for our grand daughter. She will use her lap top in school and home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good To Bad #2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon swapping our 1st DELL PC for this DELL, the same issue came up...at 1st we loved it, but after a few days, it also froze up for no reason..returned to Best Buy for an HP PC..the quality of DELL is gone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccomed this product to anyone who likes technology and computers to use this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need anything fancy. But it had to be able to do allot of Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone. It has worked very well for me. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it for school projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use my favorite part is the touchscreen and how easy it is to switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever had and also the least expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for me. I'm using it for school and it has been perfect so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's what I basically needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a low-end decent laptop. We were using it for the ministrator purposes only Microsoft Office Word Excel Etc. Not the laptop if you're going to run graphics and video editing Etc. But a good basic laptop

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Alfredoman, Thanks for your recent Dell laptop purchase. We're glad that it's meeting your basic needs and we hope that you have continued success with your device. Dell

  • Rated 3 out of 5 stars

    Good for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues w the battery not charging which also prevented us from updating the computer. We contacted DELL In which they emailed us a shipping label to return. Still waiting for the computer

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Riceball,

      Thanks for your review. We're sorry to hear that you had problems with your computer's battery. If you'd like to follow up with the Dell Technical Support Team at any time you can contact them here - http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell