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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,966 reviews
  • Rated 5 out of 5 stars

    the laptop recommended to me at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was recommnded to me at Best Buy. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for first time purchase of one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a short time only, not able to use too much do to being away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for tuning my quad since the software is not supported on iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quility for a great price! The promotion was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Economically priced. In stock when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Hooks to my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a smart t.v. for a long time. It is everything i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer and the screen is amazing with true color

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is excellent for the job i needed it to do. good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop has given my grandson countless hours of enjoyment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not last a week, returned for a refund!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased to replace a Dell that was 9 years old and reliable, but after less than 1 week it did not work and the Geek Squad it was best to return it. Got another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Students best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome power, lightweight, decent price! Great middle of the road computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father-in-law and it's doing everything he needs it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a gift to a college student they loved the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like my old one almost! Although the touch pad is different!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this laptop. It is extremely slow and is constantly running something in the background even though the task manager shows nothing but Chrome. Very frustrating!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Meryll, Thanks so much for your review and for your Dell laptop purchase. We're sorry to hear that your device is running slowly. We'd recommend taking a look at some of the programs that are installed on your computer and make sure that you are using all of them or that you plan to use them. If there are programs that you can remove you can watch this video on how to remove them - http://dell.to/2tSulGV.
      You will also want to make sure that you have all of the current drivers and software installed on your computer. You can check your current drivers and software here - http://dell.to/2yzSu7o. If you think that background processes may be slowing down your program you can always check the 'Background Processes' section of Task Manager and see what is running. We hope these tips help you. - Bryan Dell

  • Rated 2 out of 5 stars

    It does what I need but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to use while pursuing my MBA and basically only use it for Microsoft content (word, ppt, project, etc.) and other applications used during my mba classes. For those uses it’s good but the computer is so so slow and the updates and any updates that Microsoft or acrobat has just shut down munise if the computer for hours. I was in class and an update came up and basically the computer wasn’t usable for two hours...by that time class was over. Wouldn’t recommend. Guess that’s why I’m an Apple person!!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nick22,

      We appreciate your review and we're sorry to hear about the issues with software updates that you're experiencing. We'd recommend taking a look at Dell's Guide to using Windows 10 - http://dell.to/2wMZqyx.

      Hopefully, this will help you with some of the things that differ between Windows 10 and the Apple products that you are used to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Computer is a great product. I do definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price for small business use and surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition after 3 years and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good battery and Very useful. I highly recommend it.

    I would recommend this to a friend