Customer Ratings & Reviews
- Model:
- I3567-3636BLK-PUS
- SKU:
- 5835852
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.
This summary was generated by AI based on customer reviews.
Not good with mouse touchpad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product on specials. But when I used, I find it annoying with mouse touchpad. Configuration wise it's a good laptop with i-3 processor. I tried to change the sensitivity using it's software settings, but even then there was a miss on every 20 clicks. If you can accomodate mouse touchpad with usb mouse, then you should go for it. Finally, I returned the laptop.
No, I would not recommend this to a friendslow laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow laptop. Everything run slow. Can't even run basic task smoothly, will not buy this laptop again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello kt1125, Thanks for your recent Dell laptop purchase. We're sorry to hear that it's running slower than you had hoped it would. We'd recommend running Dell's Support Assist app to make sure that you are running all of the most up to date drivers and software. You can also find some tips here for helping with the slowness of your computer - http://dell.to/2tSulGV. We hope these tips help your computer perform the way you had hoped it would. - Bryan
Dell PC ok for beginner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 11 year old just does homework on this pc so it’s fine. A little slow, but acceptable.
No, I would not recommend this to a friendNot off to a good start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the laptop on July 5. On July 11, we dropped it off at the Geek Squad to have a data transfer done from our old laptop's hard drive and left on vacation. We picked it up on July 22. On July 26, we started getting a message that Windows 10 failed to load properly and the computer would not boot up and operate. So on July 27, we dropped it off again at the Geek Squad for service. As of today, (July 28) we have heard nothing about it. So to recap, we've had the laptop for a total of 23 days and have been able to use it a total of 10 days. Not a good beginning.
No, I would not recommend this to a friendCRASHED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During an update the hard drive crashed and couldn't be fixed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Judy, We're very sorry to hear about the hard drive on your new Dell computer. Please be assured that if the hard drive issue that you are facing cannot be fixed Dell offers a One Year Limited Warranty on our products. You can view the terms of our Warranty here - http://dell.to/2tNsVOs. - Bryan
Slow laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for writing papers and light research. It is rather slow and freezes sometimes.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tegl,
Thanks for your feedback about your new Dell computer. We'd recommend the following tips to help with your computer freezes:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and the keyboard doesn't work great. Sometimes have to hit the same keys twice.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Connie - We're sorry to hear that you're experiencing slowness on your new computer. We hope that following these steps will help speed up your computer for you:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
For the entire article, you can view it here - http://dell.to/2tSulGV.
Thanks again for your purchase and your review. - Bryan
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and it works well. Only complaint is that the mousepad sticks sometimes.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Jnot215,
We're happy to hear that for the most part, your Dell laptop is working well for you. If you have questions about your computer you can always check our Product Support Page here - http://dell.to/2uBnCA3.
Best,
Bryan
1-800-624-9896
New Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I would buy a higher quality laptop next time.
No, I would not recommend this to a friendhard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 10 is very hard to use there is no directions on how to use also no usable apps
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Chuck, Thanks for your Dell Touch-Screen laptop review. We're sorry to hear that you're finding Windows 10 more difficult to use than you had hoped. Dell offers a Windows 10 help page that you can reference if you still need help transitioning to using Windows 10 on your new Dell laptop - http://dell.to/2wMZqyx. We hope that this site will help you learn more about using Windows 10. - Bryan
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had decent luck with this but the charger has given me some problems
No, I would not recommend this to a friendHORRIBLE!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST computer I've ever had! It's less than 1 year old & still under warranty but it's falling apart due to a manufacturer defect in the right hinge. Dell will not honor the warranty, which I still have over three months left on, even though hundreds of complaints, WITH PHOTOS, have been submitted for the same exact issue. DELL says that broken hinges are part of "normal wear & tear", even though the hinge itself is pulling apart the screen & has caused the base around the keyboard to crack!!! DELL has even gone so far as to say that the customers are "opening the laptop wrong"!!! WHAT??!! I've had everything from MacBook Pro to Acer & have never ever seen a problem like this one. I WILL NEVER BUY ANOTHER DELL PRODUCT! DO NOT BUY A DELL!!! DELL needs to recall this product. I wish I could return it to BESTBUY for a refund to put toward a good laptop :(
No, I would not recommend this to a friendFeatures that I like, BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One thing about it is that it us too SLOW I'm nor sure that I can keep this laptop
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Fran,
We're sorry to hear that your laptop is performing slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there's anything you can do to help speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope this helps speed up your computer.
Best,
Bryan
1-800-624-9896
Returned for another product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this laptop 2 months and started having issues with it powering off and not wanting to come back on. It was cheaply made out of really flimsy feeling plastic as well. Returned it and got a higher end model Asus instead that had an all metal body and was a convertible tablet PC instead of just a touch screen laptop
No, I would not recommend this to a friendI bought the same computer as before without!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it. I'm sure I bought due to the price. But... I won't buy this one again.
No, I would not recommend this to a friendI hate this computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this computer. Worst thing I ever purchased. Bunch of wasted nuts and bolts.
No, I would not recommend this to a friendGood laptop for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell laptop that we purchased is a good value for a student. Glad we found it!
I would recommend this to a friendBrand response from YourDellTeam
Posted .Amber, Thanks so much for your recent Dell laptop purchase. We're so glad to hear that it's meeting your needs. If there's ever anything that you need to troubleshoot with your new computer you can always view the product support page here - http://dell.to/2uBnCA3. Thanks again and good luck!
Work Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use it for an intern. Pretty slow. Maybe a ssd drive could speed it up.
No, I would not recommend this to a friendAverage Entry Level Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer works but it seems to be a bit slow. It is a good buy for the price.
I would recommend this to a friendBrand response from YourDellTeam
Posted .QuickSilver, Thanks for your review and for purchasing your new Dell laptop. If you're looking for some tips to speed up your new computer we'd suggest these steps:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin. For the full troubleshooting article you can click here - http://dell.to/2tSulGV.
We hope this helps your computer perform at the speed you had hoped for.
Good initially. Then a HD crash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months had a hard drive crash. Had dx code for HD failure. Called support. Sent return box overnight. Prepaid return label for ground delivery. Took 6 days. Requested to try to salvage data on HD. Received back via overnight delivery. No mention of recovery. Had to set up as a new computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi DRW1,
We're sorry to hear about the troubles that you've had with your computer. If you'd like to reach out to our Technical Support Team you can reach them here - http://dell.to/2sH7Qlm.
If you have questions about your computer you can check our Product Support Page here - http://dell.to/2uBnCA3.
Best,
Bryan
1-800-624-9896