Customer Ratings & Reviews
- Model:
- I3567-3636BLK-PUS
- SKU:
- 5835852
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.
This summary was generated by AI based on customer reviews.
Good laptop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fragile laptops, but great graphics. Overall decent
I would recommend this to a friendBrand response from YourDellTeam
Posted .TDRJ,
We're happy to hear that for the most part, your laptop is working well for you. If you do have questions about your laptop you can check out our Product Support Page here - http://dell.to/2uBnCA3.
Best,
Bryan
1-800-624-9896
Slow response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response time when it comes to processing tasks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Paul, We know that having a computer with a slow response rate can be frustrating. Here are some tips we'd recommend to help you with your computer slowness:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
You can view the full article here - http://dell.to/2tSulGV.
We hope these tips help to speed up your laptop. - Bryan
Good and Bad Qualities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.numlock pad didn't work & had other issues-returned.
No, I would not recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very economical computer for it's intended purpose.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Nephew - Thanks so much for your recent Dell laptop purchase. We're glad to see that it's meeting your needs so well. If you ever need to troubleshoot anything with your new computer, you can view the product support page here - http://dell.to/2uBnCA3. Thanks again and good luck! - Bryan
- Pros mentioned:Touch screen
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the low price and touchscreen. That was a mistake. Had trouble starting up after the first day. For being a brand new laptop, it was slow. Returned it for a different brand.
No, I would not recommend this to a friend Horrible Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this computer for two months before I had to bring it in to Geek Squad for repairs, then another 6 months before having to bring it in again. Mind you, I only use this laptop for schoolwork, so nothing is installed but Microsoft Office and Edge. Once classes ended, I didn't touch it for months. After the year warranty, of course it stopped working. Websites not loading, computer taking 15 minutes to start up. Contacted Dell just t be told there's nothing I can do. Maybe I got a dud, but I had to buy a much better laptop. Save up some more money and avoid this model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Johnny,
We'd recommend that you limit the number of programs that launch at startup by following these steps:
1. Close all open windows.
2. Press CTRL + Shift + ESC key together on the keyboard.
3. In the Task Manager window, click Startup tab.
4. Select the program or application that you want to disable from loading during startup.
5. Right-click and select Disable.
6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
7. Restart your PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope that these steps help your computer boot up faster for you. If you'd like to run the Windows Performance Troubleshooter you can see if your computer can run faster for you:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these tips help your computer run better for you.
Best,
Bryan
1-800-624-9896
Was unhappy with the device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device worked fine for the first few months, then it stopped working and would not turn on, I sent it in to dell, they replaced parts on it and I was assured that the product had been tested and was fine. The device then continued to give me problems, it would not stay turned on, it would turn off within a few minutes of being turned on, I have sent it in yet again to which they have assured me that the product will be tested and everything will be replaced, but I am unhappy with the whole process of this and the laptops unreliability.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Katy,
We are glad to see that you have been in touch with Dell's Technical Support Team to work on your computer. If you have questions about your computer you can always check our Product Support Page here - http://dell.to/2uBnCA3.
Best,
Bryan
1-800-624-9896
Fair laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop takes quite a while for the initial startup, close to 2 hours. The battery charge does not hold for long- keep your charging cord close by. The volume does not get very loud.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Novicetechgal, Thanks for your review of your new Dell laptop. We're sorry to hear that your computer is not keeping its charge very long. Here are some tips to get the most out of every charge: Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced.
Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
1. Click on the Action Center icon within the taskbar and select the tile for Battery Saver.
2.. If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page you will be able to turn on and off the feature and customize the feature to best meet your needs.
3. Turn Battery Saver On or Off.
4. Additional settings available via the Battery use and Battery saver settings links.
5. Battery use shows further info on apps and their power usage.
6. Battery Saver Settings screen allows you to customize further Battery Saver feature.
We hope that some of these tips help you and you can also access the full article here - http://dell.to/2vfXWf4.
Slower than slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to boot up. Only supports 2.4ghz wifi and does not respond well to web browsing or internet usage. Go with another brand. My first Dell product and I highly regret it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Jimbo,
Thanks for your review. We're sorry to hear that your computer does not startup as fast as you'd like it to. We'd recommend limiting the number of programs that launch at startup by following these steps:
1. Close all open windows.
2. Press CTRL + Shift + ESC key together on the keyboard.
3. In the Task Manager window, click Startup tab.
4. Select the program or application that you want to disable from loading during startup.
5. Right-click and select Disable.
6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
7. Restart your PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Speed
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast and does everything that a laptop should be doing in 2018. Dell with Microsoft windows 10 is awesome!
I would recommend this to a friendBrand response from YourDellTeam
Posted .will,
We appreciate your positive feedback about your new Dell computer. We hope that you'll consider revising your review to a 5 star review that closer reflects your overly positive review of your computer.
Best,
Bryan
1-800-624-9896
crashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in September to be able to work from home but since December haven't been able to use it. Whenever I attempt to log on it tells me that there's no hard drive installed!!. I tried to reset it with no avail, then I attempted to send it to Dell( with the one year warranty) but was told that I have to return it to Best Buy.. I haven't had time to return it to the store... it sucks!!
No, I would not recommend this to a friendBad Latop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and after the first two weeks the laptop just went dead. Will definitely look into a different computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Lesliie,
Thanks for your review. If you are having trouble starting your computer we'd recommend these steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
LOOKS NICE BUT WILL NOT LAST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE SECOND DELL I AM HAVING THE SAME PROBLEM WITH IT. TOUCH PAD AND KEYS START GETTING SOFT AND EVEN STICKING.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .bestguy,
Thanks for your feedback. If you are still having issues with your touchpad we'd recommend the following tips to re-calibrate it:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
We hope these tips help your touchpad work better for you.
Best,
Bryan
1-800-624-9896
Over priced for missing deal of day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to look for a new laptop because my other one had broke. I saw this laptop for 279.00 and thought hey! That pretty good. I liked the lap top, but wasn't ready to buy. Came back literally the next day and the price was 399.00! Apparently I missed the deal of the day. I was really upset. Management did nothing for me. No one had told me about deal of the day. Really bad experience.
No, I would not recommend this to a friendcheep computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good price for what we were wanting but I guess you get what you pay for. The first one we got, we were having problems trying to connecting to the internet. We took it back and got a new one and when we got it home, we couldn't get on the internet at all. We went back and paid $200.00 more and got a HP. I got it home and I was able to connect to the internet on the first try.
No, I would not recommend this to a friendBeginners laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not used often and within 10month needed to return under warranty hardware problems
No, I would not recommend this to a friendSlow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Loaded with bloatware. Would not recommend. Barely usable at times.
No, I would not recommend this to a friendPretty basic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. If I had it to do over again, I would have purchased something else.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ldv68,
We appreciate your feedback and we're sorry to hear that your computer is slower than you'd like it to be. We'd recommend running the Windows Performance Troubleshooter to see if there is something that can help your computer run faster for you:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is second computer in a month. The first worked only 1 week before it would not boot. They said it was defective and swapped it out for another one. Got everything put on new one took an hour to open a program. Taking it back to get my money back
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Metoo, We're sorry to hear that your new laptop did not perform the way you had hoped it would. Please take a moment to read the following Dell Support article related to slowness on your device - http://dell.to/2tSulGV. We hope that these troubleshooting tips will help with any issues that you are facing with your new device.
SLOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took all day to get the junk off and that should have been a red flag right there. Ready in a hour? No way. It is fine if you want to wait forever for every click. The touch screen may even be slower, as I thought at first I was given the wrong one as that too was obviously as slow. I will return it ASAP.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Hikelady, We're sorry to see that you're not as happy with your new laptop as you hoped you would be. Hopefully we are getting in touch with you before you have a chance to return your Inspiron. If you are still experiencing slowness with your computer we'd suggest the following steps:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
For the full troubleshooting article click here - http://dell.to/2tSulGV.
If you are still experiencing touchscreen concerns we'd recommend the following:
1. Restart the Computer and the Monitor
2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
3. Go to Control Panel and select Tablet PC Settings.
4. Under Display tab, select Calibrate....
5. Choose Pen or Touch input.
6. Perform the point calibration that appear on the screen to correct the linearity problems.
7. Save the calibrated data.
Thanks again for your purchase and best of luck! - Bryan