Customer Ratings & Reviews

Good computer, touch screen is a little touchy not as responsive as I thought, but not a frequent used feature. Definitely not as fast as an i7, I really like the design and weight of thè computer.

I love how quickly this solid state drive boots up. I have had this laptop for about a month and it has been working flawlessly. Great laptop to work remotely from time to time. No issues. Originally I wasn’t sure about a black laptop, but I actually like it.

Ordering was easy and shipment arrived promptly and on time. Setting up transfer of files was a little cumbersome but no fault of the computer. Faster startup and seamless operation for our routine tasks. Beautiful display. Lightweight and good battery life.

Laptop is light, well laid out, and fairly fast. Plenty of ports/connections. Good screen resolution. Major downside - wifi adaptor can not find 5g network, and multiple questions about the capability resulted in different answers. I am experiencing very slow internet response on my home network, especially compared to other devices I use. Moved right next to router, no improvement. Plugged in ethernet cable, and that was very very slow. Reset router, laptop... no improvements. So - if multi-band, high speed wifi is important...otherwide a good pc.

A very fast processor at this price point which I use strictly for travel business purposes. It is basic (not super light...no lights on the keyboard), but more than serves the purpose if you aren't needing something for hard core processing.

Quick & sweet. Only bought over HP/Asus because it was 200$ off(600$ to 400$) and others same specs were only 100$ off. Mistake #1.. ive always bought Asus/Dell even Lenovo occasionaly but i shy away from Dell because as a computer programmer and building PCs in my spare time, we all know Dell's are overpriced & under perform in software & build quality. The TV commercials from the early 2000s are the only reason theyre still around. But make no mistake, 2 weeks after purchase (for my wife just for school) Laptop already crashes/reboots/black screen.. and it was DURING or AFTER the DELL SOFTWARE UPDATES (Yes, im laughing inside too). Reformatted, only allowed a BIOS update, disabled Windows Telemetry/Defender garbage & bloatware, now the computer runs how it should with those specs. Not 60% CPU usage while sitting at the desk top and 100% usage when opening ANY application. We'll see how long it lasts but man.. what a let down. Going to upgrade the RAM but knowing Dell im sure its 2 sticks of 4 GB ram instead of 1 stick of 8 GB just to cut corners and not allow you to upgrade to its full potential. Also the touch screen is kind of useless buy a regular model or spend the extra $$ on a 120/144 HZ panel. Your Welcome.

It is good for basic use but I won't recommend this for gamers and programmers. Screen resolution is ok(i did not like) but usually connect to external monitor.

I received my new computer and had it set up at Best Buy, however I haven't started using it yet because I need to save some documents from my old computer. I am excited to start using it because the one I'm using now is very old and very slow.

This laptop is fast and is good for students it is cheaply made but gets the job done touch screen is great when you are used to your phone

I ordered this laptop online and failed to realize how big and heavy it is....but that is my only complaint. It is quick and easy to navigate. I am not disappointed with my purchase.

The laptop offers good functionality for someone who needs it for basic work (internet, word, excel). Lower quality camera and graphic card affect the time looking at the screen.

This is for those who want a machine for work but do not want to be tied down to a desktop. Even with the quite large screen it is still light to carry around. It has quit reasonable RAM abd Hard drive.

It's a good laptop with decent specification. When it comes to running multiple application it seems to be slow, no backlit keyboard. Overall, it's a good one for normal usage.

Was on sale, but has solid build, not cheap plastic, good display you can fold into a tablet. Good battery life and fast system with the SSD drive.

This laptop was very easy to start up; it was done by voice. It would have been helpful to have a few more instructions for loading programs such as Office and adding devices.

It is a Christmas gift so I can’t review it on it’s performance. However when I was researching it and comparing it to similar computers with similar properties it was hands down the better value. And it’s a Dell so how can you miss??

I wanted to down size my computer as the last one was a 17 inch, this is a 15.6 and is more that big enough. Its faster than the HP and weighs much less and works very well for what I need. I would buy another if I had to right away

Decent machine for the price. I wouldn't let my analysts use it, but def ok as a look up, small job machine. Wouldn't risk big data storage or analysis work on this machine.

This laptop is very for the price, you have a very good processor and ssd, but the build quality is not as good as the other laptops. For the price I wouldn’t expect a great build quality, but the specs on this computer are good.

It works well. Fast enough for what I need it to do. The touch pad is not good - like most touch pads. The only thing I wish was different would be a backlit keyboard.