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Customer reviews

Rating 4.4 out of 5 stars with 1842 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" laptop for its budget-friendly price point and its incorporation of a touch screen feature. Many users also find the laptop easy to use and appreciate the performance boost provided by its solid-state drive. While some customers have concerns about the build quality and weight of the laptop, others express disappointment in the battery life and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,842 reviews
  • Rated 3 out of 5 stars

    Great specs but lousy quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is everything that you need in terms of cpu, ram and storage on a ss, but comes up short due to its lackluster screen and build quality. The computer is fast and if you don't care about adjusting the screen angle when you move it's not bad. The keyboard feels like it might break through to the internals if you push too hard.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Henry,

      Thanks for your review and we're sorry that the screen angle and the build quality of your computer are not what you had hoped they would be. If you have technical questions related to your computer you can refer to our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop at a great price and it works great. New one piece hard drive technology should last a long time. No more crashes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my wife to use for her home based business. She has had no negative issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Genuine Mircosoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just puschase the laptop a week ago. Does everything a teenage will ask if it, however it doesn’t have Microsoft Windows 10 program loaded on it. Turns out I’ll have to return and try to have Geek Squad load the actually Operating System. I will update once I have a fully functional laptop, but for now I can’t say one way or the other.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      907firefly,

      Thanks for your review. We're glad that your computer is being worked on. If you have questions following the Operating System installation you can always check our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Strong performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell insprison is one very good laptop. I enjoy the purchasing in the bestbuy. Fast shipping and longer time price matching, protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast processing, Startup is awesome. Face recognition makes it very easy to sign on. Use it for all of my personal and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy t update and runs the games I want well. I like the numeric keypad as well. Limited viewing angles on the screen but not an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an ease of being able to take it with you. Runs fast and is dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't doneu h with it, but it serves the purpose that I needed and was the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. Everything boots up so fast. Great build quality as well. Nothing flashy but a great package for productivity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE- WARRANTY IS FAKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop from Best Buy on Black Friday 2018. Since that time the computer has had terrible internet speeds, even though every other device on the network is operating normally. I looked and I can no longer return this to Best Buy even though they claim that they have extended returns for the holidays until January 12th, 2019. I called Dell customer service to get their help in addressing the issue. After the rep updated a few drivers, he told me there is nothing he can do unless I buy an "upgraded warranty" I've had the computer for ONE month and only installed one 3rd party application (Chrome), but Dell wont stand behind their product because they deem it isnt a hardware issue and apparently that is all their warranty covers. So in short, they load up their computers with all kinds of programs, but its no their fault if they dont work Dell used to make high quality products, but its clear they have now prioritized profits over customers. Its a real shame as I have been a loyal customer for 15 years, but this is the last Dell I will ever purchase.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Astrick117,

      Thanks for your review. We're sorry that you are unhappy with your new Dell computer. We want to thank you for being a loyal customer for the past 15 years.

      If you'd like to read the terms of our One Year Limited Warranty, you can view it here: http://dell.to/2tNsVOs.

      If you'd like to see which programs that you can consider removing from your computer to help it run better, you can visit this site: https://dell.to/2JruiaG.

      We hope that your computer will operate the way that you intended it to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Powerful at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for a competitive price. User friendly. Only wish it had a backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great technology for kids to adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology for kids to adult with lots great learning tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College go to?!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fairly cheap feeling but quality is still good and it’s good for a college student

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad/great, worth for money....................

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Our team is glad to learn you think the Inspiron is a good laptop. However, we regret you don't have the computer worth your money. We want our customers' to get their moneys' worth and would like to learn more about your experience and how we can better assist you. At your convenience, please reach out to us at 1 (800) 624-9897. Best, Chris Dell

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with it so far. Would have given 5 stars If it looked as good as it operates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good quality bargain and I will surely recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for working. I own a HH and it helps us get a lot of stuff closed to get billing completed and in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought it and currently enjoy it. Simple to set up everything and get it going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great for at home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my office at home and it’s been really exceptional for me.

    I would recommend this to a friend