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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 1831 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 15.6" Touch-Screen Laptop for its affordable price, easy-to-use interface, and solid-state drive. Many users appreciate the touch screen and lightweight design, while some wish for a longer battery life and more storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,831 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Touch-Screen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good and affordable laptop for office or home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it’s a Dell backed up with a good warranty, fast i5 processor with enough Ram (8GB) to run any applications (non gaming because they requireda good video graphic card) a fast SSD with enough storage 256Gb for any work related environment, except video or photo editing, easily upgradable with an external HDD or SSD drive... Good buy and at Black Friday prices even better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our conference room, works great. Strong WiFi, fast computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase and was pleased to learn it is a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and I love it so far! Pretty fast with basic applications.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth for Money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during thanks giving. Worth for Money. Nice product

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Touch screen! Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a good laptop and easy to use. I wish I could get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love the laptop light weight is to use touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap laptop, good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a part of a black friday deal. It is very cheap and while the processor and internal specs are actually very decent, the body and screen are clearly budget. I actually just have this connected to my TV and use it as a living room computer, and its thoroughly decent for that use.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Trav,

      We're glad that you were able to find a good use for your laptop. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2m18eN8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. I have not had any issues and got it for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and start using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my elderly mother Who really doesn’t have a grasp on technology and needed some things simple to use for searching the Internet, logging into social media and checking mail. The Dell was a perfect fit the only reason I didn’t give it five stars is because it doesn’t come with a wordprocessing program you have to buy MS window separately.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Rivew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use and carry wherever you want

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is very easy to use. Battery is good for quite long.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very happy with the laptop. so much faster than my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this laptop to everyone and the price was out standing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for what I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight laptop with great sound and picture quality for videos.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice specs well made Dell. The Best Buy store is the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my nephew, its just value for money, nothing great, but works.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for my grandson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a dell computer for my grandson along with 3 year warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good performance and clear graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this laptop. Good performance and beautiful graphics

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Trying to be optimistic, but haven’t used much yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a job, teaching online. It met the requirements for the price. While still testing the equipment, the power went out. I got a message that the battery was draining because it wasn’t connecting. I checked the cords everything was fine, laptop has never been moved. I called geek squad, they didn’t know. I took the computer to geek squad, the message disappeared. It started again and they told me the power cord was bad. I bought the computer a little more than a month ago and they said it is out of warranty. It isn’t covered, because it appears you damaged the cord. They said they could send it out to ensure it isn’t more than the cord. It will be gone for a few weeks. So frustrating and ridiculous!! Wouldn’t buy this again, now I am afraid constantly about losing my job and stressed!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Amelia,

      Thanks for your review. We're sorry to hear about the trouble that you've had with your computer for far. Dell's systems do have a One Year Limited Warranty that you can find out more about here: http://dell.to/2tNsVOs. If you'd like to find out why your plug may not be recognized, here are a few common issues:

      We'd recommend checking the following causes of possible AC Adapter Error Messages:

      1. Are you using a 3rd party or is a non-Dell branded AC adapter is connected to the PC or docking station?
      2. Are you using an AC adapter with a lower wattage?
      3. Is the AC adapter is not fully connected to the PC?
      4. Check to see if the wall power cord is not fully connected to the AC adapter. 5. The AC adapter or PC's AC adapter port could be damaged. 6. The AC adapter is not recognized in BIOS (System Setup). You can read the full article here: http://dell.to/2xQTan2.

      Best,
      Bryan
      1-800-624-9896 Dell