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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 1831 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 15.6" Touch-Screen Laptop for its affordable price, easy-to-use interface, and solid-state drive. Many users appreciate the touch screen and lightweight design, while some wish for a longer battery life and more storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,831 reviews
  • Rated 5 out of 5 stars

    Perfect For Detaching From Reality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop connects easily to the internet and allows me to surf for hours. Mindlessly gazing upon the bright, colorful, and pleasing images until my grey matter becomes a softer, putty-like substance. So wonderful, this new life......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer was great until it had glitches

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, but I am disappointed in service plan I bought at Best Buy. The computer started glitching (mouse stopped working when I used Google Chrome and then just glitched up (couldn't re-start it) for days. After a week of it turned off, I started it back up and it worked fine. I was super disappointed that the Best Buy warranty I bought offered no support with this, but offered to have me send it away for two weeks and then I might have to still pay something. I couldn't afford to not have it for two weeks, so I had to buy a back up Chromebook. Not happy at all with service and still not sure what problem was.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      kruzic,

      We're sorry to hear about the service that you received with your computer. In the future please feel free to reach out to Dell's Support Team as well to see if the issues that you're having might be something that they are able to help you with over the phone: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very good hardware for most basic computing needs. I didn't keep it myself because this was going to be a 2nd laptop I would be carrying daily, & was a little too heavy and actually had a larger screen than my work laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Inspiron is a great budget series. Their tech support phone calls are often routed outside of the US (not always I’ve noticed). They’re built fairly solid, if there’s an issue it’s usually a software issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good basic Windows 10S laptop that was easy to change it to the regular Windows 10. It starts up amazingly quick due this Solid State hard drive. It handles everything from from spreadsheets to wordproccessing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Laptop for my wife along with MS Office and everything works quick and efficient. No hiccups or issues; Dell makes a good product. I bought this at a Black Friday-ish discount so got a lot of bang for the bucks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, specs for growth. Not premium feel but that's OK for the price. Screen is nice, track pad is just OK. Came with s mode enabled which was easy to upgrade but I'm an it pro. May not be as intuitive for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived quickly and in excellent condition. I was a little worried to purchase an open box from past experience with another company. No problems here! It was a birthday gift for my son who is working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, fast setup, a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this back in Dec, 2019. Out of the box & plugged in, it took only 2-3 mins. as it verbally talked/walked me through the setup. A good everyday laptop. Add'l memory upgrade was very simple with instructions from Dell support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great entry level laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has everything you need to get your work done. Not designed for gaming by any means, but that is not what this was bought for. 256 gb SSD is nice and it has 8 GB of ram. plenty of power for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, easy to use. The only difficult thing is when you have to install a device to it. Very complicated and made us exit the regular windows version and go to s mode.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Wyze,

      Thanks for your review. If you'd like to take your computer out of Windows 10 S Mode you can follow these steps:

      'Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.

      1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
      2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
      3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store. We hope that this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    good entry laptop for every day work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good entry-midsize laptop for people who only want to do everyday work. It can handle fast processing but show screen speed lagging when do HD video editting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent computer for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. Great Black Friday deal. It’s obviously not the best, but more than enough for what she will use it for. The SSD makes the whole computer seem a little faster. I wished it had a sturdier housing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is nine so thought this would be good for a Christmas present and school. For the Black Friday price it was cheap. It turn out to be a god sent with at home learning due to Covid-19. She uses it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a versatile light weight computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for myself and my wife. I run a business and don't always want to drag my office laptop back and forth. Now that I have this at home, I can do everything I need to from the comfort of my house if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was awesome, got a discount due to a return item and had no problems what so ever with the laptop. Its light slim and accesses quickly for i ternet research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Office Work & Light Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly to do work in my office as a second PC to my desktop. i also take it for out of town travels and use it for some light gaming (Civilization 5 mainly). Battery last long and the laptop isnt overly big or heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a laptop for casual surfing, but not a small notebook or chromebook since they don't seem as fully capable as a regular laptop. She was very happy with this purchase and uses it regularly with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an excellent replacement for my daughter's older computer. Once I trimmed all the unnecessary apps and customized it, the computer performs perfectly. The solid state drive makes this computer fast and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College daughter is very happy with laptop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who was headed to college last spring. She loves it! Nice size and so far operates perfectly. Just what she wanted. Note: For reference - she is not a power user gamer type.

    I would recommend this to a friend