Customer Ratings & Reviews
- Model:
- BBY-W1J46FX
- SKU:
- 6373812
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Inspiron 15.6" Touch-Screen Laptop for its affordable price, easy-to-use interface, and solid-state drive. Many users appreciate the touch screen and lightweight design, while some wish for a longer battery life and more storage space.
This summary was generated by AI based on customer reviews.
An Average Device for its configuration
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looks dull and fading , it has a blinking screen in middle without even having any physical damage. Over all it has been an average device for the configurations it has
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .CodeWalker,
We're sorry to hear about the flickering screen issues that you're experiencing. There is a driver update that should help resolve this issue: Dell has released the following driver to address screen flashing and flickering on the Dell 3583 laptop model. Please visit this link in order to install the Intel UHD Graphics Driver (version 26.20.100.7463, A02): https://dell.to/36FfIYn.
Best,
Bryan
1-800-624-9896
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the laptop is good. But there is no keyboard LED light display (not even for power button). So kind of annoying when you use it during night. The laptop material is flimsy.
I would recommend this to a friendBrand response from YourDellTeam
Posted .phil2020,
Thanks for your review. We're sorry that your computer is not fully meeting your needs. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2m18eN8.
Best,
Bryan
1-800-624-9896
Ok for novice, not for high end users
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for this price, but as value it is better to spend more money to get better product. It’s not worth buying for high end users, may be ok for novice
No, I would not recommend this to a friendFull plastic body
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it a 2 star because it's a Dell. As soon as I opened the carton and pulled the laptop out, I knew it wasn't a deal for me. I did not even fire it up. The entire body and screen cover are slick black plastic. I bought it since it was a bargain PC with good listed components. The body flexes when you pick it up with one hand. Sooner or later the case is going to crack. There wasn't a display PC and now I know why. I'm returning it to Best Buy. I have owned several Dell laptops and all were 1st class.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting the picture quality to look a little better. I didn’t compare many models however I feel there has to be better out there. The color of screen looks dull.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Peejay,
Here's an article that you can read to see if there are ways to troubleshoot the dull screen that you're seeing: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Great price$350 and speed but not FHD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for doorbuster deal for Great price$350. I really liked speed but didn't like display. It is not FHD. Unfortunately, I severely underestimated how bad the scaling issues with Windows would be on a 15" screen. It actually wasn't that bad for general usage like Office products but I had to switch scaling for browser usage, other apps. So after messing with it for about 4-5 days I came to the conclusion the 4K scaling issues on a 15" screen were insurmountable and I had to go with a FHD 15".
No, I would not recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer only problem is that its in safe mode and I have to pay close to $200 to download simple programs. Great quality for being refurbished
I would recommend this to a friendBrand response from YourDellTeam
Posted .Michelle,
Thank you for your review. Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.
1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.
Best,
Meridith 1-800-624-9896
Low quality but good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty cheap laptop but for this price it is not bad. If you just wanna use it for daily, it is ok but if you are willing to do some coding, it is not good.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Bruce,
We're glad that you've found ways to make the laptop work for you. If you have additional questions about your computer you can check our Product Support Page here: https://dell.to/2m18eN8.
Best,
Bryan
1-800-624-9896
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok. Nothing special. Was thinking about getting an apple. Should have.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Mccartney39,
Thanks for your review. We're glad that you're mostly happy with your computer. If you have any questions about it you can always check out our Product Support Page here: https://dell.to/2m18eN8.
Best,
Bryan
1-800-624-9896
OK Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is fine given the price. However, the battery life is short and the keyboard becomes less responsive after a few months' use.
No, I would not recommend this to a friendIt was okay for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are not too good which is to be expected. My computer locks up in the middle of performing task and the screen also flashes. Not good at all!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .dtownwbg,
Thanks for your feedback. We're sorry to hear that your computer is locking up on you. Here are some tips to help when your computer locks up:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If your screen continues to flash we'd recommend trying to update the BIOS on your computer: http://dell.to/2ESD8fU.
Best,
Bryan
1-800-624-9896
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution is absolutely terrible. It makes the computer almost unusable. Don't waste your money.
No, I would not recommend this to a friendKeyboard not the greatest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don’t like is the keyboard sensitivity. I have to use a separate keyboard. Otherwise I am happy with the laptop
No, I would not recommend this to a friendYou get what you pay for!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, to sum up this purchase (and super prompt return), you truly do get what you pay for! This laptop felt like one of those laptops that you can find at the thrift stores, very cheaply made, low quality feel (this thing flexes as you pick it up, and not in a feats of strength type of way!), and weighs a TON. Spend the extra $200 and get yourself something that you would be proud to own and pack around campus all day.
No, I would not recommend this to a friendBulky
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels bulky when most other models are super sleek these days. Otherwise all other features worj decently
No, I would not recommend this to a friendDell Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but lacked a lot of the features I thought I could live without. Great starter computer
No, I would not recommend this to a friendGood basic laptop but poor screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic laptop with good specs but the screen lacks resolution and brightness. Windows S mode was a bit of a pain to remove.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Scooter,
We're glad that you were able to transition your computer out of Windows S Mode. If you'd like to read more about your screen resolution and brightness, we'd recommend articles on the following page: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Good cheaper laptop for businesses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 5 for our business and they’re holding up well.
I would recommend this to a friendBrand response from YourDellTeam
Posted .James,
We're happy to hear that your laptops are working well for you and your business. If you have any questions you can refer to our Product Support Page here: https://dell.to/2m18eN8.
Best,
Bryan
1-800-624-9896
Bad hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got two laptops, I ordered a geek squad certified open box excellent condition laptop, but it came with a scratch/denta and the touch pad is loose. The other one was open box excellent condition, but the windows OS was not activated and the speakers squeek at high volume. The hardware of both laptop isn't of good quality and the product finish too isnt great either. Will be returning both laptops.
No, I would not recommend this to a friend..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Thanksgiving and suddenly restarting.not recommended to buy products in Thanksgiving time.
No, I would not recommend this to a friend