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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.2 out of 5 stars with 3004 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Inspiron 15.6" Touch-Screen Laptop's affordable price, touchscreen display, and large storage capacity. Many users appreciate its user-friendly interface and satisfactory performance. However, some users have concerns about its weight, build quality, and limited gaming capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,004 reviews
  • Rated 3 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of extras for the money, but very slow. I returned this product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Laptop For Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old on Black Friday. Used for school work and light gaming. Performance is good enough. Haven't seen the slow performance that others have. Quality is high enough that it hasn't shown any signs of wear after two months. At this price point this is a solid laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good cheap machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap machine but weighs a ton. I like that it has a DVD player

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Good2Others, Thanks for your review. We're happy to hear that your new computer is working well for you. You can always check out our Product Support Page here - http://dell.to/2uBnCA3 if you have questions about your new device. - Bryan Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! The touch screen is something new for me. I usually forget about it. It is a nice feature. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starting computer for middle schooler. Price was great for the quality of the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.Touch screen is good.reset option is taking lot of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme hard to setup, the mouse settings aren’t very user friendly

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Mrggg - We're sorry to hear that things have been hard to set up on your computer so far. Dell offers a Support Assist app on all computers that run Windows 10. This should help you with the setup process. If you need help with Windows 10 you can refer to Dell's Windows 10 transition site here - http://dell.to/2wMZqyx. - Bryan Dell

  • Rated 3 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Dell Inspiron laptop through the Black Friday Preview promotion. Compared to other laptops with similar specifications, this device really takes the cake in terms of value vs. price. The additional features including a spill-resistant keyboard and High Definition Webcam are quite thoughtful, though I have not tested out how resistant the keyboard is to coffee spills. It took a long while to go through updates, so patience is necessary during the initial setup and first uses. After the updates, speed was not an issue, and I was able to seamlessly stream video online while performing optimization calculations in Excel. The touch display is responsive and quite precise. My laptop display seemed to have some problem with distorted pixels, however, so an exchange was in order.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Josh, Thanks for your review and for your Dell laptop purchase. We're happy to see that your computer meets your needs. We hope that the new unit that you exchanged for works out better for you. If you do need to troubleshoot anything you can visit our Product Support Page here - http://dell.to/2uBnCA3. Thanks again and we wish you all the best! - Bryan Dell

  • Rated 3 out of 5 stars

    Ok, for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Surprised it's not faster, but it gets the job done.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - MBTV, Thanks for your review. We're happy to hear that your new computer is working well for you. Here are some tips for speeding up your computer a little more -
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process.
      Uninstall applications you no longer use
      1) Open the Programs and Features application in Control Panel.
      2) Scan the list of applications installed for ones that you no longer use.
      3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV. - Bryan Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell - Inspiron 15.6" Touch-Screen Laptop - Intel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell made a good product in this laptop. Love the touch-screen. Fast surfing the internet. Doesn't get bogged down.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dell is a very good deal for a laptop. an i5 that costs less than $400 is a great steal !!! can’t go wrong with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for students and good speed. Yes my friend liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what other are talking about with speed. I love this laptop and the quality of a dell. Can’t go wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Black Friday deal, thought I got a great price for it but maybe not. Right when I turn it on the mouse pad already not working, but touch screen works. Took me a lot of trouble to go in to get it exchange for another one because they don’t have online order and can only pick up in store, so I had to drive to another location to switch it. The Stevens creek location employees are very nice, and the location by Curtner ( the plant shopping center) employees aren’t helpful. Finally was able to get a new one, but web browser abuctly closed by itself while I’m streaming movies. So I tried download full movie, but same thing still happens. I guess these are reasons why these laptops are on sale. I’m just too tired to keep going back to exchange so I’ll stick with this

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Lily - Thanks for your review. We're sorry to hear about the troubles that you've been having with your new computer. If you continue to experience programs closing you can try these steps to diagnose the issue:
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.
      You can read the full article here - http://dell.to/2u98Cct. - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast and never has a slow down from running or changing programs it works great

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my oldest daughter. It is really good she loves it so much.except it little bit heavy for her

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer provided everything my mother in law needed on a lap top and the price was great for the configuration

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price but very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a good price, installation was simple but once installed found it to be very slow. Takes long time to boot, any download of app takes a long time to download and install. Adopted the steps from other review but now lost on what next to do than thinking of returning.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Manny, Thanks for following along with some of the steps from previous reviews. After you've gone through those steps and restart your computer, hopefully, you'll see a difference in the overall speed of your device. You can find some more tips in this article - http://dell.to/2tSulGV. - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. It’s not too heavy and does everything I needed. Fast and I have no complaint

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter. Product would not allow log in. After a service call with Dell, I was told they covered hardware but not software-- and of course, hardware was fine. Returned product. Dell should be ashamed.

    No, I would not recommend this to a friend