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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.2 out of 5 stars with 3004 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Inspiron 15.6" Touch-Screen Laptop's affordable price, touchscreen display, and large storage capacity. Many users appreciate its user-friendly interface and satisfactory performance. However, some users have concerns about its weight, build quality, and limited gaming capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,004 reviews
  • Rated 2 out of 5 stars

    Not The best first impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started up just fine Did The little boys walk-through to's get it up and running. Then I guess there was a problem with that loading is very on Windows program and it locked up I ended up having to call Dell support to help me through it . Not happy for something Brand new.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Jolene, Thanks for your review. We're glad to hear that our Dell support team was able to walk you through the steps to start up your new computer. If you have additional questions that you need help with you can always refer to our Product Support Page here - http://dell.to/2uBnCA3. - Bryan Dell

  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an ok product serve the need but still needs improvement

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      HonestReviewer, Thanks for your review. If you have questions about your computer you can check our Product Support Page here - http://dell.to/2uBnCA3. We hope these tips help you. - Bryan Dell

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation. Right amount of features and programs for older highschool/college students.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    efficient for personal work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, worth the price, efficient for personal work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one with reasonable price. I recommend this one to everyone who is willing to go with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An impressive laptop for the money. Purchased on sale and far exceeded my expectations on the hardware loaded.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems the laptop is slower than I expected. But Kind of OK.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @SupSan - Thanks for your review. We're sorry to hear that your computer is a little slower than you were hoping for. Maybe some of these tips will help you:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process.
      Uninstall applications you no longer use
      1) Open the Programs and Features application in Control Panel.
      2) Scan the list of applications installed for ones that you no longer use.
      3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV. - Bryan Dell

  • Rated 2 out of 5 stars

    I was disappointed with my new laptop purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a brand new DELL laptop on Black Friday. At home I set up the computer as instructed. Unfortunately we couldn’t get it to work. I had to take it back to Best Buy and a new operating system was installed by the geek squad. This was a very disappointing experience.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mickie, We're glad to hear that Geek Squad was able to help with your new computer. If you have additional questions you can always refer to our Product Support Page here - http://dell.to/2uBnCA3. - Bryan Dell

  • Rated 3 out of 5 stars

    Ok laptop, not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good configuration for the price. Not as fast as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice computer for a college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was the right price! It does everything I need it to do! The touch screen was an extra bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only buy dell and lenovo going forward. Works as expected and great deal for the price and specs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer during black Friday. However it did not give good impression when boots up. Very slow loading up. Brought it back to a technician at Bestbuy to take a look. He said it could be the hard drive that is slowing down the performance. I ended up returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed. I have an A665-S5170... circa 2010 that starts up faster than this. (As far as I can tell that older laptop can pretty much keep up with this thing.) It's rather difficult to get to the internal drive. The SD card slot is a half width, so the SD card sticks out the entire time. And unfortunately the speakers are lackluster. Granted my previous laptop had Harmon/Kardon integrated speakers. I purchased this laptop because I had been told for years that Dell is far superior to most other manufactures. I have been using Linux for the past 5 years so I was happy to make the switch to Dell because they're natively supported. I am happy to report that everything is supported by Linux. But you do get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on Black Friday for a amazing price. It is the house laptop and I have no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop that would be reliable and up to date without costing an arm an a leg. This fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    u can really count on it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    u can really count on it, gr8t item. gr8t price, fast service online, save time n money on free delivery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Though not my first computer it is my first Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems a little slow, but I am hoping to rectify that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but it moves REALLY SLOW. It is okay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my teenager, so I haven't really had a lot of opportunity to play with it. So far no problems. Battery life is decent, Boots up quickly, and color/picture is sharp. Fans aren't too loud and it doesn't put off too much heat. Case seems pretty rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quick computer, textured shell is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice sturdy computer great for everyday use. Memory, graphics and other features suited my needs.

    I would recommend this to a friend