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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron laptop's overall performance, processor speed, and responsive touch screen. Many appreciate its portability and ample RAM. However, some customers have reported issues with overheating and excessive fan noise. A few users also found the laptop to be heavier than expected and experienced occasional Bluetooth connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Rated 1 out of 5 stars

    Order cancelled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order cancelled due to some reason. Not really told why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MS Teams - No Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is barely 30days old volume doesn’t work.. This sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks don’t buy it breaks after less than a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse computer I have ever had, I have had a few. Also purchased the $179 Geek sqaud and I still have not gotten my issues taken care of. Sad Sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return this laptop why I’m still being charge for this laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good, having many issue with it going to bring it back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise, Weight

    Rated 3 out of 5 stars

    Just okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this laptop is not worth it. Although it comes with 32gb ram and the ultra 7 processor, the laptop slows down under moderate load, suffering from thermal throttling and other heating issues. When installing a program or playing a game the fan gets very loud and becomes distracting. Also, don’t expect any games to run well. Other than that, it stays silent when performing simple tasks and build quality is decent, but it is very heavy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is a great product...gave as a Christmas gift...great features...perfect size..nice laptop computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best laptop ever, this is my second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my purchase. Image quality is good and it’s easy to use. Good value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Hinges Break After a Year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Regretted Buying a DELL Laptop. Don't buy or you'll regret it later! Last year my laptop started making creaking sounds, which puzzled me. I didn’t see anything visible and just brushed it off. Today the right hing which attached the screen to the keyboard broke and shattered into small pieces. I Googled the issues and found that this is a very common manufacturer defects with all Dell laptops which the company refuses to address.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.

      Below, I have provided a link to the warranty and contracts page to check your warranty status and coverage options.
      How to Check Warranty Details Online: https://dell.to/33GGDXw
      Warranty & Contracts: https://dell.to/3dyirbz

      With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell