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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 323 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1’s touchscreen, performance, battery life, and ease of use. Many appreciate the ample RAM and storage, along with the vibrant display and lightweight design. However, some users report issues with heat generation, fan noise, and the camera's quality. A few also mention concerns about the keyboard size and hinge durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-323 of 323 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best laptop ever, this is my second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my purchase. Image quality is good and it’s easy to use. Good value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Hinges Break After a Year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Regretted Buying a DELL Laptop. Don't buy or you'll regret it later! Last year my laptop started making creaking sounds, which puzzled me. I didn’t see anything visible and just brushed it off. Today the right hing which attached the screen to the keyboard broke and shattered into small pieces. I Googled the issues and found that this is a very common manufacturer defects with all Dell laptops which the company refuses to address.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.

      Below, I have provided a link to the warranty and contracts page to check your warranty status and coverage options.
      How to Check Warranty Details Online: https://dell.to/33GGDXw
      Warranty & Contracts: https://dell.to/3dyirbz

      With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell