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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 323 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1’s touchscreen, performance, battery life, and ease of use. Many appreciate the ample RAM and storage, along with the vibrant display and lightweight design. However, some users report issues with heat generation, fan noise, and the camera's quality. A few also mention concerns about the keyboard size and hinge durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 323 reviews
  • Rated 2 out of 5 stars

    Dell Inspersion 16 desk top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between choosing a Lenovo laptop and the Dell as I purchased a Dell prior and is a reliable desktop that I still have, however I am not so happy with this laptop. I overlooked that this keyboard is not really updated in my opinion, not that user friendly, wish I had chose the Lenovo

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello DeborahC,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers. We always strive to get better and reviews like yours help us develop products our customers love.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with a Dell representative using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    All Around Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect selection for all styles of computing especially for the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The 2 in 1 option is awsome. Can work with it anywhere smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Easy set up. Great price. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fine while it lasted. Even with minimal to moderate usage and not even taking it out of the house, (meaning kept on a table most of the time), one fine day the laptop did not come up. Nothing on the screen. Zilch!! .. Tried to follow some online stuff to battery reset or hard reset & boot. Nothing worked. Finally took it to Geek Squad (in Best Buy). While they could not make it work, they did send it to Dell who put in a new motherboard. So THANK YOU to Geek Squad & Best Buy. But Dell .. not so sure now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the functionality of this pc. It’s my first 2 in 1 Dell laptop/tablet and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop weak hinges

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college freshman loves this computer. Easy to take class notes. Only downside is that hinges are little wiggly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I give it excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Im not good at it but I'm learning. So far I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop to be able to do home finances and projects on. This is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiger was awesome. Knowledgeable and very helpful. He listened to me and didn't make me feel like my issues were trite- thanks tiger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek appearance and the pad features are amazing! Love the pen, usually i would never use it but it is very helpful for note taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens very quickly. Neat that it’s a 2in 1. Didn’t expect that a stylist came with it - also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Set up was relatively simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyjbhghhhhhhhhhhghuhgryjgryggyhgghhfgjoogfghhhfgggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid price computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has features beyond my present needs, but may be useful in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, it gets slower sometimes but overall the laptop is good and very well for daily work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my new Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Dell in the past and was satisfied with itl So when my old computuer had ajor issues, I bought another Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop with not so good screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for what it is. The screen was somewhat grainy and that was the main reason for returning the laptop. Other than that, solid price for the hardware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Inspiron 16 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. Trying to get used to some of the new options that my Inspiron 15 didn't have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it so good like it so good like it so good。 good

    I would recommend this to a friend