Customer Ratings & Reviews
- Model:
- i7640-7380BLU-PUS
- SKU:
- 6576385
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron laptop's overall performance, processor speed, and responsive touch screen. Many appreciate its portability and ample RAM. However, some customers have reported issues with overheating and excessive fan noise. A few users also found the laptop to be heavier than expected and experienced occasional Bluetooth connectivity problems.
This summary was generated by AI based on customer reviews.
Worst Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item from Best Buy. Within 1 year, the laptop started breaking at the bottom when we tilt the screen.
No, I would not recommend this to a friendHorrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received it with a defective hard drive. We are are getting the run around. It is being returned to the manufacturer and will be gone about 3 weeks. All we wanted was an exchange. After being Best Buy customers for years will never shop there again. If we could give negative stars we would!
No, I would not recommend this to a friendSlow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very slow. Makes a bad work computer. Good for drawing only
No, I would not recommend this to a friendA month later the battery died
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as new in an open box. A month later the battery died, I went into the bios and it turns out it had been changed a month ago. They are scammers. Be careful!
I would recommend this to a friendOrder cancelled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order cancelled due to some reason. Not really told why.
No, I would not recommend this to a friendMS Teams - No Volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is barely 30days old volume doesn’t work.. This sucks
No, I would not recommend this to a friendWorse Purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse computer I have ever had, I have had a few. Also purchased the $179 Geek sqaud and I still have not gotten my issues taken care of. Sad Sad
No, I would not recommend this to a friendterrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sucks don’t buy it breaks after less than a year
No, I would not recommend this to a friendDell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return this laptop why I’m still being charge for this laptop
No, I would not recommend this to a friendNot Worth the Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good, having many issue with it going to bring it back
No, I would not recommend this to a friend- Cons mentioned:Fan noise, Weight
Just okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this laptop is not worth it. Although it comes with 32gb ram and the ultra 7 processor, the laptop slows down under moderate load, suffering from thermal throttling and other heating issues. When installing a program or playing a game the fan gets very loud and becomes distracting. Also, don’t expect any games to run well. Other than that, it stays silent when performing simple tasks and build quality is decent, but it is very heavy.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Dell Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell is a great product...gave as a Christmas gift...great features...perfect size..nice laptop computer
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best laptop ever, this is my second one.
I would recommend this to a friend Love My Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying my purchase. Image quality is good and it’s easy to use. Good value.
I would recommend this to a friendCheap Hinges Break After a Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Regretted Buying a DELL Laptop. Don't buy or you'll regret it later! Last year my laptop started making creaking sounds, which puzzled me. I didn’t see anything visible and just brushed it off. Today the right hing which attached the screen to the keyboard broke and shattered into small pieces. I Googled the issues and found that this is a very common manufacturer defects with all Dell laptops which the company refuses to address.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
Below, I have provided a link to the warranty and contracts page to check your warranty status and coverage options.
How to Check Warranty Details Online: https://dell.to/33GGDXw
Warranty & Contracts: https://dell.to/3dyirbz
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell