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Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron laptop's overall performance, processor speed, and screen size. Many appreciate the exceptional battery life and the versatility of the responsive touchscreen. Some customers noted the weight and heat, while others mentioned the absence of a number pad. However, the ease of use and ample RAM are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 988 reviews
  • Rated 5 out of 5 stars

    Dell Inspiron 2 in 1 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing between new desktop or laptop, I finally took the plunge into a laptop.It is a big change for me but the more I use the laptop I find myself liking it more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer at a good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous improvement over the previous computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Quality Never Disappoints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for personal or business use. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and performance. Fans can be loud occasionally when charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop, Fast Charging and Battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, color is neutral and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it's a work horse. Wish it had a side number key pad, but no big deal. The geek squad was great! Shout out to Gavin, Ren and G!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a couple of times, but it seems to work ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Needed something for business. Perfect for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always buy a Dell. They are great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell makes a great computer, laptop. I have had a Dell computer for over 10 years, Dell has kept it running well with updates to the software. Dell support is always available to help if you have any issues. I highly recommend Dell products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good and working as expected. Congratulations is also good

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Touch Dell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen.Makes it easy to use. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and has a long battery life, perfect choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this new Dell for 2 months now, but it seems to be a pretty awesome machine. Very solid indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    John Doolan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The computer is working fine and I happy with my choice and the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of My New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this laptop computer. It can do everything I need it to do. The help in setting it by the Geek Squad was fantastic, as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Laptop/Pricie & one other short coming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm realy not a cloud person. I do not like the ideal of paying to access something I've taken the time to created or searched for and saved. Sure it's free at the start, but once you need more space, that's when you'll start paying. On this machine M/S forces you to use the cloud. It can be by passed, it takes time to do so. The way M/S has it setup you should save your files on free standing device before you bypass the cloud or you will lose some files. I'll bet the file/files you lose will be one/ones you'll need. This is the only reason I gave the overall rating that I did. It's your time you should not pay for it as well.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello hbryant,

      Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell Inspiron 16 2-in-1 Touch Laptop and we hope this product will serve you well. We sincerely apologize for the trouble you have encountered with the Software Subscription. Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love.

      If you are experiencing issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction and also assist you with the best recommendations.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Powerful, robust, reasonably priced Dell laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales team was very knowledgeable and accommodating. Easy to talk with in layman terms. Will continue to use Best Buy for these types of purchases… I had an HP envy previously but it broke at the hinge. This Dell is similar design but seems more rugged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system fits my needs very well. Everything meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the new computer from BBY was great because of the support from the Geek Squad! Love the computer as it can also be converted to a tablet!

    I would recommend this to a friend