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Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron laptop's overall performance, processor speed, and screen size. Many appreciate the exceptional battery life and the versatility of the responsive touchscreen. Some customers noted the weight and heat, while others mentioned the absence of a number pad. However, the ease of use and ample RAM are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 988 reviews
  • Rated 5 out of 5 stars

    Dell Inspiron touch screen computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to switch from my old Dell to this fantastic new computer. Very pleased,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box and Excellent condition and very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online purchase was quick and easy. The price was a great savings. The best part was parking in the parking lot calling in and having my laptop delivered and placed in my back seat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do so appreciate your excellent service and patience guiding me for the right choice of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. Got it for my wife so she can do her arts and crafts. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop does what is needed for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great option for school work, the fingerprint biometric already doesn't work a month into owning it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW DELL Inspiron 16" laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a new laptop. Salesperson was great. Prompt service and courteous. Helped me choose the right computer for me and got me set up with Geek Squad for installation of software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for home office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was very to set up and configure for use on wireless network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought for a niece for school. Has great features and was a great value for what we got when it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good fir price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for 600$ irignal price was 1300$ cane in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and perfect for my needs. I only wish this model offered a larger monitor size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box is best all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, seemed like brand new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love dell products, this laptop is great. I love the sleek design and the smooth functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Dell quality. I look forward to getting many years of service out of this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Laptop for grandson college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is seems to be over heating for no reason. My grandson is going to check with Best Buy re: the over heating issue.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Nancy,

      We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the heating issues encountered with the Dell Inspiron 16 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.

      Below I have provided steps with the full article that can help you resolve the issue.
      1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
      2. Update the BIOS and Chipset driver.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.

      How to use Dell Power Manager: https://bit.ly/48MAxRY
      How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman that helped me was very patient and informative. I really like the lap top from someone who has used a desktop for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than it locking up on me on occasion...i am very satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Dell laptop and I have not had any issues with either one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I'm happy I switched from a desk top. Takes up less space and so convenient to take it wherever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is consistently outstanding, exceeding my expectations every time. I just love my Dell laptop.

    I would recommend this to a friend