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Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron laptop's overall performance, processor speed, and screen size. Many appreciate the exceptional battery life and the versatility of the responsive touchscreen. Some customers noted the weight and heat, while others mentioned the absence of a number pad. However, the ease of use and ample RAM are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 988 reviews
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but it is a bit bulky. The screen also seems a bit on the dull side. Not as bright as I’d hope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good. I will use it to design in civil construction, it serves me very well.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not for business travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for home use but too heavy for business travel. I wanted to exchange for one lighter but missed the 2 week return policy. Beware all! I thought it was 31 days.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello MelbaW

      We would like to thank you for taking the time to leave us your review. It's disappointing to learn that your Dell Inspiron 16 2-in-1 Touch Laptop is not meeting your expectations due to its weight, making it less ideal for travel. This is certainly not the type of feedback we like to hear from our valued customers.
      We continually aim to improve, and reviews like yours are instrumental in helping us develop products that our customers adore.
      Should you have any inquiries or issues, our team is committed to providing assistance and ensuring your complete satisfaction. We encourage you to contact a Dell representative using the provided contact details below for any assistance you may require.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was professional and efficient. Excellent customer service with the shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome laptop with great configurations and specifications in such low price. I will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not computer savvy but this laptop has been a blessing for me with a lot of features I may not use but they are there incase I need them. Highly recommend. Thanks dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop! I previously had a Dell for many years that finally crashed. Just hoping this one lasts that long as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable laptop for college student. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my should have got it sooner. What a smooth easy computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy. Purchase process was great. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine...graphics are ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid machine for getting the job done. Personally this graphics card is a downgrade from the Invidia card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My New Dell Laptop is wonderful with so many new features that my previous Dell offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down.. best purchase I could've made for my needs. Love it! I'll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped was very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is Good except the battery heating during the power connection.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Dead in 3 weeks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off great. Computer was very fast and was able to transfer everything over. This was a present for my wife. Three weeks to the day after purchasing my wife opened the computer to turn it on and it was dead. Tried everything but it would not power on. Took it to the Geek Squad, they tried a different power supply, and it still would not power on. Dell used to be a top name brand, I guess no more. I checked the web and apparently this is a common problem. Returned it and bought a MacBook.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KennethG,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.

      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
      We really hope that you would give Dell an opportunity when making your next purchase

      Should you continue to encounter any problems, we are eager to assist you in resolving any issues to your satisfaction. Feel free to reach out to a Dell representative using the contact information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my buy very much. Even though I have had it for a short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered very early and laptop is too good and sleek..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fingerprint biometrics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after about 5 months there are 3 things so far that i find irritating. For one the fingerprint reader has to constantly be upgraded or reset. I can’t even remember all the steps but I’ve finally given up on it and just use the PIN. also there is no notched area to put your fingertip in to open it and when opened sometimes it’s in portrait mode for no reason But other than that it does what every other laptop does

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the money. Got a lot of help from the salesperson

    I would recommend this to a friend