Customer Ratings & Reviews

Fast light and long lasting battery. My 3rd one for my family

I’ve been using this laptop for a few weeks, and overall, it performs well for both work and entertainment. The display is crisp and vibrant, and the speed is impressive thanks to the processor. It handles multitasking and light gaming smoothly.

Excellent laptop. My first dell and I haven’t had any issues yet. Touch screen and AI are smooth and help me stay on top of work as well as dabble into some gaming. At this price, this is a steal. Give it a shot. Like another dell, it doesn’t miss.

Pros: Powerful Performance: The Intel Core Ultra 7 processor and 16GB memory make this laptop a powerhouse for multitasking and demanding applications. Large Storage: The 1TB SSD provides ample space for all your files and programs. Versatile Design: The 2-in-1 design allows you to use it as a traditional laptop or a tablet, adapting to your needs. Beautiful Display: The 16" touch screen with Intel Arc Graphics delivers sharp visuals and vibrant colors. Cons: Pricey: The initial price can be high, but look out for sales, member discounts and price match also Customer Service: While the Best Buy support team was helpful, the price match policy could be more straightforward. Overall: The Dell Inspiron 16" 2-in-1 is a fantastic laptop for those who need a powerful and versatile device. While it is an investment, the performance and features make it worth considering. Just be prepared to navigate the price match policy if you find a better deal after your purchase.

I've had this laptop for almost 2 weeks now and I absolutely love it. The battery life is very impressive, the touch screen is responsive and there's no lagging and I love the fact the 2-in-1 feature that I can use the Dell Premium Pen (sold separately) for photos, journaling, & other aspects. This is the 2024 model so a bit pricey, but for the features that it has I feel it's worth it.

Got this laptop around Black Friday last year. Love this laptop, the size, touch screen, sound are very good. The price was a no brainer! I really like that it’s all metal. Battery life is great, i haven’t messed with the settings yet. Dell makes very good laptops!

Have only used my Dell Inspiron 2-in-one for a short time. However, so far I am very pleased with 2-in-one capabilities, full HD screening, back-lit keyboard, Intell Core Ultra 7 processor, and ample SSD.

Very nice laptop with 16 inch screen touchscreen. Using for streaming church service on USB 3 port. Had problems with audio, but that ended up being a capture card problem. Very nice that we caught it on sale. Maximum value.

I’ve recently bought two of these for my kids easy to use very comfortable lots of space on the drive response very quick great technology

Good PC very fast, the batery working good it’s the best decisions

Great price, fast processor, absolutely love it. I was concerned with an older application, Adobe Photoshop Creative version, loading with 16 GB memory and it works just fine. I was able to produce a slide show really quickly.

After reading other reviews of this machine, I bought it for two reasons: battery life and easy set up. Setup was not instantaneous but wasn't hard at all. So far I've used it for e-mail and internet browsing but I have a feeling that if you're cranking out MS Word documents it will last a whole work day. Now that the latest Windows 11 update (03/12/25) has landed the annoyance I had with the webcam seems to have gone away. I got mine at the Black Friday price. If you pay list, you'll get a good laptop. Purchase it on sale and you've got a bargain.

its good quality product long life battery. touch screen very I like it.

Computer is excellent. The Black Friday price couldn't be beat. Very nice machine. It's fast, it has a nice size screen and so far has done what is needed. You won't go wrong. Highly recommend.

I was looking for a Dell PC to replace my old Dell of 13 years. Dell has been a great PC for me in the past and I was positive it would be for the future. I received great help in store and watched for sales. So far I’m happy with my choice. Being older I’m more of a simple working person. It covers my needs.

The Dell Laptop I purchased from Best Buy is excellent! It delivers fast performance, a vibrant display, sturdy build, and long battery life. Perfect for multitasking, gaming, and work. Highly recommend it!

Crisp display, sufficient speed for my needs. I’ve had no issues with it.

Very nice computer. It's plenty big enough to be easy to read and beautiful clear picture. Glad I chose this one. It's faster then my old one which is really nice.

I bought this laptop for my craft making and to play games on. I love the touch screen, easy to use.

Excellent computer. Fast, easy to connect to multiple displays. Great for a college student or for a home based business.