Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $386.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 462 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers are delighted by the Inspiron 19.5" All-in-One's touchscreen, ease of use, and its affordability. Many appreciate its compact size and ample storage, making it ideal for smaller spaces. While some users found the RAM needed upgrading for optimal performance, the overall experience was positive for most. The computer's performance was generally considered sufficient for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 462 reviews
  • Rated 3 out of 5 stars

    I like the computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like watching video with the computer and can send emails.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOO MUCH DISTRACTION ON IT! TOO MANY THINGS I WIL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many Items on this computer I will never use which distract when I try to find what I do use. Also, Windows 10 has many problems which should have been worked out before it was given to the public.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box I got an error message, CMOS checksum error. (Stupid on my part for not immediately returning the computer). I Restarted the computer and the error was gone. 15 minutes later, I was unable to load webroot. I got a message stating due to possible malware unable to install, however, the computer had never been connected to the internet. Geek squad support successfully loaded webroot remotely but didn't know what the error was that I got on first power up. 2 weeks later the computer continuously restarts. Taking it to be checked out tomorrow. Hopefully, it can be fixed!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      WarEagle - Thanks for your recent Dell All-in-One purchase. We hope that your problem is able to be resolved by Geek Squad soon. If you have any issues that you'd like to try to troubleshoot when you get your computer back you can always view your Product Support page here - http://dell.to/2uVRl5m. We'd also recommend running the Dell Support Assist app that is installed on your device. Thanks again and we wish you the best when you get your computer back. Dell

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow and terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is using it and it is terribly slow. It took more than 1 minute to start up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is fine but we even did an exchange and the second one even didn't work and was having issues

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Vince15, Thanks for your recent Dell All-in-One purchase. We're sorry to hear that you're having troubles with your new device. If you'd like to troubleshoot some of the concerns that you have please visit your product support page here - http://dell.to/2uVRl5m. You can also reach out to Dell's Customer Service Team with any questions that you may have - http://dell.to/2sH7Qlm. We hope these tips will help get your computer operating the way you intended it to. Dell

  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps putting itself to sleep and then doesn't turn back on after trying to move around the mouse or tap on the keyboard. Can't return pass the thirty days... mistake to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in One PC was slow from the beginning. I had to return to the store 3 weeks after purchase due to a bad hard drive.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Gert, We're sorry to hear that your computer is having issues with slowness. We'd recommend that you read this article regarding troubleshooting slowness with your device - http://dell.to/2tSulGV. Hopefully these troubleshooting tips will help get your All-in-One running at the speed you had intended. Dell

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the computer for less than a month it littlerally shut down to update and never came back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it as it does not meet our expectations we bought a desk top instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt like the Dell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell failed to work right would not tell people that a Dell is worth buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item to store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was an open box and power cord was missing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems . I am sorry I ever went there.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Pepper, thanks for your recent Dell All-in-One purchase and for your review. We're sorry to hear that you are experiencing problems. We'd like to let you know that you can always view your Product Support page here - http://dell.to/2uVRl5m. If you'd like to speak with a member of our Customer Support team you can contact them here - http://dell.to/2sH7Qlm. - Bryan Dell

  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating system is very slow right out if the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram, Speed

    Rated 2 out of 5 stars

    ok...but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while this computer maybe a good price, that is about it, first of all, it does not come with a wireless keyboard and mouse, while the computer has a touch screen, that is easy to use. set up was also not that bad. now the speed, the speed of this computer is very slow, i thought by adding more ram, at a cost of $91.00 from dell would speed it up at least a little, but to my surprise, it's still slow as when i only had 4 gb even though i upgraded to 8, i have has this computer for a month now, and for the most part it is a good computer, other then the speed, so if you just want a computer and don't care about speed, buy this, how ever if you want a fast computer, do not buy the one! i has a acer computer before this one and it was much faster then this one, as of now, i am very disappointed in the reviews and the computer itself!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this computer for 3 days now. I have no complains. Yeah sure when I set up this computer for first time, Windows 10 did a LOT of updates, and I mean a lot...! And because of those updates, this Dell was a little slow at first. Which is ok, it is normal, windows 10 did a big update! BUT WHEN all those updates downloaded, this baby became so fast. So, don't listen other reviewer, some people just don't understand windows, updates, speed, internet, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer to replace my 7 year old laptop that was starting to lag. I was looking for something convenient with space. I didn't need anything too fast cause I don't do any gaming, mostly used for storing pictures and music, surfing the web. Since I currently own a tablet, I wasn't looking to get another laptop. I bought this computer cause the price was good for what I wanted. While the computer did start off a little slow, I have not had any issues since it finished taking all the updates for Windows 10. Word of warning, there are a lot of updates.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Spend the extra money to get a better computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this back in January and I was not happy with how slow it was, but with updates it did speed it up somewhat though I'm never able to have more than two programs open at a time or everything blacks out or locks up, including the mouse. Today I go to install my accounting software and I discover that this computer does not have a fast enough processor to accommodate the software. This is not good, but I'm outside of the window to return it. I contacted Dell to see about changing it for something I can use and they would only give me $60 even though I paid $500 less than two months ago. So, I can upgrade it hopefully but that is going to cost me an extra $300 to do so. If you are looking for a cheap computer and don't do anything more than surf the internet and check your e-mails, this isn't a bad computer to have. I personally love the touch screen. But if you use multiple programs like any Microsoft programs, or Adobe, or Accounting software, do yourself a favor and spend the extra money for a computer that already has a better processor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Still works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in 2017 for my children and it still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I am pleased!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 77 year old mom. The touchscreen ability makes it easy for her to use and navigate.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awful! It is unbelievably slow it's almost impossible to have patience with it. There wasn't any reviews on it when I bought it but best buy did not have the dell computer I had originally went to the store for so I got this one and I have it for about 7 hours and I'm considering taking it back tomorrow.

    No, I would not recommend this to a friend
Sponsored