Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $959.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.2 out of 5 stars with 323 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

78%
would recommend
to a friend

Customers are saying

Customers recognize the Inspiron 2-in-1 laptop for its lightweight design, fast performance, and vibrant 4K display. They appreciate the convenience of the touch screen and find that the laptop offers great value for its price. However, customers have concerns about the laptop's battery life, which they say is extremely poor, as well as its tendency to overheat and produce excessive fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 323 reviews
  • Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more happier with this purchase. Great value and so worth the price. So much storage, the processor is incredibly fast, and the battery life is phenomenal. Wish I would have upgraded much sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, just too small, so I exchanged it for the same laptop but 15.6 screen size plus I love to have the number keys all together and the smaller one didn’t have that feature. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and good on the go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop as all in one system. Light and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst laptop ever with defective hardware!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there is a zero star. I bought this laptop for my daughter because Northeastern recommended only Dell. However, its the worst laptop I ever bought with defective batteries, hardware issues, and a total waster of time trying to get it repaired. Support is not that great as they give you a run around between teams when you call. The Lenovo laptops i bought during my son's college at least lasted 18-24 months and Dell lasted just few days. Totally disappointed in Dell!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SamD,

      We're sorry to hear that you're not completely satisfied with your son's new Dell computer. Dell's systems do come with a One Year Limited Warranty that you can read more about here: http://dell.to/2tNsVOs.

      If you have questions about using the computer you can check our Product Support Page here: https://dell.to/2RzXsrQ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Scr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES the Dell - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop. I purchased for him for college and it is perfect. It is just the right size and keeps a great charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is so much faster to get into the computer when i turn it on. the only problem i have had is the connectivity with my Brother printer, although the problem could be the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, light & powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell Inspiron. It's compact in size and light weight as well as extremely fast, very easy to grab and go. The UHD screen is awesome, I would highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it at a great discount from Best Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college kid that needs Windows. Small profile, powerful CPU, lots of RAM and decent storage. Be sure to be on the look out for those big laptop delas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year for my son who is 2nd year business major. He loves compact size and the 4k screen. It's great for school and watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great travel laptop. The laptop is light and started quickly; which is needed when trying to cram work into small time allocations. Am glad I purchased this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a new device after dealing with an unreliable one for a long time. So far I am satisfied with my new purchase and am glad it is better and much more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Completely Disapointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the second time in a year, this computer is not working. Previously, it just stopped turning on. I had to send it off to get fixed which is inconvenient and frustrating by itself. Then, recently, it decided to stop charging. It still worked so long as it was plugged in and would charge intermittently. Then it stopped altogether. Now I just have a block. I'd call it a paperweight, but one of the attributes of this laptop is how light it is. That's the one star I give it. It's really light weight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Everything is good except the battery.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it cause I don't like the battery. The battery hours is shorter than I want. Think about the battery before you choose this laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    I don't know why

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but the PC itself is getting super hot! and it was wrong. I had to exchange it within 6 months. But it was hard for me time consuming, data recovery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! Fast loading!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop loads very fast. This was my very first laptop. I was always a note pad girl. All I had to do was make an appointment and they answered my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old computer. I needed something that could handle all the functions I need for work. This Dell has surpassed expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong laptop performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, and just the right size. This laptop has 16 MB of Ram which allows it to run multiple applications simultaneously and with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small laptop that has lots of power

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice laptop with lots of features that has a very fast Core i7 processor, along with 16 gb of Ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for this price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop with a discount of $500 from best buy which is a steal deal and it exceeds my expectations in terms of performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased for my son to use, meets all the needs necessary to complete his assignments as a freshmen in college !!

    I would recommend this to a friend