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Customer Ratings & Reviews

Your price for this item is $959.99
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Customer reviews

Rating 4.2 out of 5 stars with 323 reviews

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78%
would recommend
to a friend

Customers are saying

Customers recognize the Inspiron 2-in-1 laptop for its lightweight design, fast performance, and vibrant 4K display. They appreciate the convenience of the touch screen and find that the laptop offers great value for its price. However, customers have concerns about the laptop's battery life, which they say is extremely poor, as well as its tendency to overheat and produce excessive fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 323 reviews
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, easy to transport. Works well, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product great. Looks very nice and performance great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we had to return this because it was to small for my son, it was still a nicely built laptop with a beautiful picture.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very quick plenty of memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough be used as as tablet, big memory and Fast

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller yet powerful laptop that my wife loves. Great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great with this computer- my only complaint is the keyboard mouse button stick - you have to make a real effort for the click?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great all around laptop for the price and amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around laptop for the price and amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight & powerful. Perfect for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing better than expected. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptop for students. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have liked everything about this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can turn it into a tablet and that it is light and that I am able to carry it in my backpack without it bothering me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB SSD - Black Dell Inspiron Convertible 2-in-1 Laptop: Optimize your work space with this 13.3-inch Dell Inspiron notebook computer. The Intel Core i7 processor and 16GB of RAM run Windows 10 programs smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrific Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrific. You'll need to recharge every 2-3 hours (that is if you start at 100%). I actually timed it, I was losing 1% battery life every 1-2 minutes. Also, the energy saving mode (which slows the processor and dims the screen) barely helps save the battery. For $1k, this laptop is an easy and definite 'NO THANK YOU' for me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi DallasJim,

      Thanks for your review. We're sorry that your battery life is not what you had hoped it would be. Here are some tips to try if you have not already done so:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you'd like to see if your computer can perform faster we'd recommend running the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer but the white light bleed on the sides of the screen and on off issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small laptop, I got it as an open box and have not any issues so far. It is so light to carry around.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality as expected. Battery will burn out very soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast and has all of the features, usb, hdmi, etc. Starts up fast and shuts down fast, beautiful picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DELL is SWELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter is pleased with this computer. She neede a faster computer. The SSD card helped and boot time is much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and carry.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well as a tablet or laptop. A built in slot to store the dell active pen would have been useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles everything I throw at it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for doing some heavy video and photo editing and it has everything flawlessly. The only “issue” is that it does run loud and somewhat hot when I’m doing big renders but that’s not a big issue to me. Would totally recommend this product if you’re lucking a well priced beast.

    I would recommend this to a friend