Customer Ratings & Reviews
- Model:
- I7390-7100BLK-PUS
- SKU:
- 6339272
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the portability, speed, and lightweight design of the Inspiron 2-in-1 laptop. They appreciate its touch screen capabilities and find the price reasonable. However, some users have concerns about the loud fan noise, limited battery life, and overheating issues.
This summary was generated by AI based on customer reviews.
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works fine however, it heats up quickly while charging and using it simultaneously. Battery not durable at all, and make sure you carry the charger if you plan on using it away from home.
I would recommend this to a friend- Pros mentioned:Touch screen
Excellent screen clarity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k touch screen laptop. Easy to use. The pen works well.
I would recommend this to a friend Great laptop for school
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son's school. He loves it, it has been easy to use, and it works great. Did everything it advertised. Usually have to buy a new laptop every year (because they seem designed to crash to make you buy a new one) but a year later and its still working like new. Inspired me to write this review.
I would recommend this to a friendDell Inspiron 2-in-1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decent quality laptop. I only used it for studying and rare instance for personal usage. The picture quality is great and can't complain. I had a problem when I first purchased but was able to replace with ease at bestbuy at the time my warranty is still applicable.
I would recommend this to a friend- Pros mentioned:Price
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Works just as good as a Mac for less the cost!
I would recommend this to a friend Nice computer until it stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped work a few weeks in. The keyboard would light on for literally 1 second and the computer would not turn on. I had to send it back to Dell for repairs. Very frustrating.
No, I would not recommend this to a friend- Pros mentioned:Light
Great laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and great speed! Great value for money!
I would recommend this to a friend - Pros mentioned:Portable
Great computer! Speed is great and size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Has great speed and is lightweight.
I would recommend this to a friend - Pros mentioned:Light
Great laptop for work!! Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Smooth to use and light to carry.
I would recommend this to a friend - Pros mentioned:Light
Great light weight computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light weight computer that serves our needs.
I would recommend this to a friend Pretty great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer functioning with no issues. This was a great value as it was an open box buy. Purchased the extended warranty so it is protected as if it was brand spankin new.
I would recommend this to a friend- Pros mentioned:Portable
Excellent for student use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful. Easy to use. Great features. Lightweight
I would recommend this to a friend Poor performance for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop that is hindered by poor ventilation. The i7 is a bad choice for this laptop as it is not properly ventilated. Fans run loud when doing most tasks and the device constantly throttles. The 4K screen is hard to appreciate as dim as it is. I tried hooking the HDMI out to a 4K TV, but it struggled to output steady video with the laptop throttling. The Optane also does little to speed up the slow write speed of the QLC drive. Very disappointing device for such a high price point. I would recommend one of the Inspiron 7000 units with an i5 and 1080p screen instead. They perform better at nearly half the cost.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Aaron,
Thanks for your valuable feedback. We're sorry that your computer is not completely what you hoped it would be. If you'd like your computer to operate at a cooler temperature, here are some tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you'd like to see if your computer monitor can be brighter, we'd suggest looking into a Factory Reset so that the settings will go back to the way they were intended to be.
We hope these tips help your 2-In-1 perform better for you.
Best,
Bryan
1-800-624-9896
ABSOLUTELY LOVED THIS COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was amazing especially with the price for what came in it. I would totally recommend this for anyone who wants a cheaper computer with top qualities.
I would recommend this to a friendVery great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, but have had problems starting it up. Occasionally when disconnecting from my USB-C docking station, it’s frozen and not been able to restart...
I would recommend this to a friend- Cons mentioned:Loud fan
Good configuration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop with very good specifications/configuration but fan is making noise always.
I would recommend this to a friend - Cons mentioned:Loud fan
Good laptop with a bit of heating problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is powerful and has gorgeous screen but its fan gets loud during charging and regular use.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .jack,
Thanks for your review. We're sorry to hear about the heating issues and the fan noise. We'd recommend checking to see if the BIOS on your computer needs to be updated:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
If you'd like your computer to operate at a cooler temperature we'd recommend the following tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid so far, touchscreen is nice and responsive. Boot up is fast, i just expected it to be a little faster. Overall, is was a good purchase.
I would recommend this to a friendslow boot time, odd keyboard lighting, fussy fing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.generally like very much. don't seem to have fan noise or heat problem Negative...seems slow in boot time compared to my old Lenovo,,,can not figure out keyboard lighting scheme, comes on upon boot, then goes away and none of the suggested ways to engage work. Sometimes takes two to four clicks to power on, then await till fingerprint reader is ready to work. I thought the turnon procedure would be one quick flick live new Lenavos.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Ernie,
Thanks for your review. We're sorry to hear that your computer is not booting up as fast as you'd like it to. We'd recommend trying to change the number of programs that boot at startup in order to speed up the startup time:
1. Close all open windows.
2. Press CTRL + Shift + ESC key together on the keyboard.
3. In the Task Manager window, click Startup tab.
4. Select the program or application that you want to disable from loading during startup.
5. Right-click and select Disable.
6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
7. Restart your PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
I love the build, but the performance isn't there
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent daily laptop, but I wouldn't use it for much else. I like the build. From the full size stylus that sticks in the hinge, to the keyboard. It has a great feel. The performance though. On paper it sounds decent, but it just isn't there. Maybe Dell is throttling it too much to conserve battery, which is OK, but not great. If you want to use this for web browsing and some docs it would be ok, but not great.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Feeble123456789,
Thanks for your review. We're sorry that this computer is not meeting all of your needs. If you'd like to see how it can perform better for you, you can check out our Product Support Page here: https://dell.to/2O6wTx8.
Best,
Bryan
1-800-624-9896