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Customer Ratings & Reviews

Your price for this item is $979.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.2 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the portability, speed, and lightweight design of the Inspiron 2-in-1 laptop. They appreciate its touch screen capabilities and find the price reasonable. However, some users have concerns about the loud fan noise, limited battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 241 reviews
  • Rated 4 out of 5 stars

    My PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, but, screen cracked shortly after purchase. Best Buy and Dell replaced the screen under warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer rebooting occasionally So have let It completely charge then it work Battery life is not that good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note taking lines up with audio from lecture. Rotten notes can be easily transformed into text. Written equations can be automatically solved. Great laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine - Makes lot of noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good besides the sound it makes. 4K Screen is pleasure to watch. I will recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Creaking sound of the hinge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in august 2019 and from november 2019 the laptop started to make a creaking sound when ever i open or close it or try to make it in to tablet mode. The sound is so irritating and it might be because of the hinge problem or something. Can any one tell what can i do to avoid that.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Geethika,

      We're sorry to hear about the hinge noise that you're experiencing on your laptop. Perhaps if you reach out to Dell's Technical Support Team they can provide you with ways to help alleviate the noise that you're hearing: http://dell.to/2sH7Qlm.

      If you have technical questions about your computer you can refer to our Product Support Page here: https://dell.to/2O6wTx8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great for work and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and please with it so far. A lot to learn what all Ican do on it. Great for my work programming as well as play at home. Love the flip around as a stand for watching a movie and or using the pen on it.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    I would not buy it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop but it also overheats too quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wet good Price for this Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for general use and it is very good. The only issue I see is with the fingerprint reader. It is not very good. Some times it won’t recognize. Overall I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    loud fan noise, slow on-off switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphic and sound, but it's noisy. The on-off switch is slow to respond. Pricey.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new in condition Good battery and last long All the parts were included a

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and lightweight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop exactly like this one broke within 3 weeks and had to exchange for a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and good deal. We are loving the display to using it for watching movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functional, fast light and sleek. This device does everything I need it to do and hen some. The pen works very well and the tablet function is very useful. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the size

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good little laptop for what it was. Unfortunately, my wife needed a 10 key and a bit bigger of a screen, so we returned it for a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Is a great machine it has a good speaker and when you buy it new it comes with the pen so if you are looking for this laptop i highly recommand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Rep was informative and the Computer we purchased was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop for work and light gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for work and light gaming, can run hot, need some works on bios updates and settings and all are good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issue with the Order itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Team, Overall I got really good deal on the laptop but what I found upon receiving is that the stylus is missing from the accessories and since I bought the excellent one, it says no accessories missing but I did not receive the stylus.Can someone please help. Warm regards Milap

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Milap,

      We're sorry to hear about the missing stylus with your computer. We'd recommend reaching out directly to Best Buy with one of the methods listed on this site: http://bit.ly/2v2IVhI. We hope that you're able to receive the stylus that you're missing.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Loud fan

    Rated 1 out of 5 stars

    Completed Crash 2x First Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used the laptop it completely crashed twice with a black screen and completed turned off. The second time, the laptop would not turn back on until I unplugged the mouse. (drivers and laptop were updated) The fan was also very loud and the battery got hot quickly. I really wanted to like this laptop but the crashing is a pretty fatal flaw. Maybe I received a defective unit, but I think I'll try going back to the Lenovo Yoga.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kibl,

      Thanks for your feedback. We're sorry to hear that your computer is not working the way you hoped it would. We'd recommend contacting our Technical Support Team for help with the crashes that you're experiencing: http://dell.to/2sH7Qlm. If you want to cool down your computer while using it, here are some tips:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great lDell aptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th aks to the sales associate I was able to get a laptop, my first computing device to purchase in 10 years or more. The Dell laptop has worked perfectly for me.

    I would recommend this to a friend