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Customer Ratings & Reviews

Your price for this item is $979.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.2 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the portability, speed, and lightweight design of the Inspiron 2-in-1 laptop. They appreciate its touch screen capabilities and find the price reasonable. However, some users have concerns about the loud fan noise, limited battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 241 reviews
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the functionality of this laptop. It's compact size and speed make it the perfect device for my needs. You can't go wrong with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lap top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop. we are just exploring it. Hope it lasts a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son purchased for college and the computer has worked like a champ. its done everything he's needed for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for price. Best buy associates suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. However, this product was priced at 491. Best buy rep denied to pay the difference. This is so bad. Didn't like best buy service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop should have included a thunderbolt port or 2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about 3 weeks now and me and my kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dope laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop i was gonna grab an airmac pro but i tell you what...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using that computer right now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hurried purchase because my old computer "blew up" on me and I needed something with which to travel. It's been really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop - very good for it's price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been a week and I feel this is a perfect laptop for a student. I am really happy with it's specs and features.....so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + Optane - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small but powerful. Graphics are really good. I'm glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my son's first year of college. Lots of bang for the buck. Like all the features...love the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2 in 1 laptop for college kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my student, with the Pen to help with school works. You can mark up home works in MS office document or pdf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the $.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner a few months ago. She loves it. Great build quality. Solid computer inside and out.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Began overheating right out of the box

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer would be absolutely perfect except for the fact that it constantly overheats. It started overheating only when charging and powered on (beginning on the first day I brought it home) and then began overheating every single time it was in use. It became completely unusable. I eventually returned it to the store. After a bit of research I found this computer is known to overheat constantly. Furthermore, it appears Dell chose to ignore this defect with its newest model as well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      abell,

      Thanks for your review. We're sorry to hear about the overheating that you are experiencing with your new computer. There was a BIOS update released for your computer in September. Please check to see if this update will help your overheating concerns: https://dell.to/37OVu1X.

      Here are some tips to help prevent your computer from overheating:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great college laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college freshman needed a sturdy laptop to head to Auburn and did not want a Mac. He is pleased with its options so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far works great...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much but for casual use it has been more then worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes care of all my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, user-friendly computer with no technical problems whatsoever. Definitely recommend for a college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a laptop after my coding boot camp and this laptop has been great for coding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display and quick response.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with a fantastic display. Touchscreen tracks well with the pen and handles palm detection decently.

    I would recommend this to a friend