Customer Ratings & Reviews
- Model:
- I7373-5558GRY-PUS
- SKU:
- 6083539
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fast
Great computer at a good price. Very snappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is very fast and runs very quiet. It is a major upgrade from what I used to have. The SSD makes this thing snappy and quiet which is great.
I would recommend this to a friend - Pros mentioned:Touch screen
Great for schoolwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has been perfect for my schoolwork and light internet browsing. The touchscreen and the fact that it folds fully make it great for reading.
I would recommend this to a friend Dell - Inspiron 2-in-1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.laptop does everything I need, and then some. the instant I powered on, I new it was the last laptop I would need for some time. quality build, and performance.
I would recommend this to a friend- Pros mentioned:Fast
The fastest laptop I own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the fastest laptop I have right now. I like the size and solid state hard drive. I would recommend this model very satisfied with it.
I would recommend this to a friend - Pros mentioned:Size
Perfect laptop for college students!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so much that both of my college students received one as a graduation gift! Perfect size that has every application they need.
I would recommend this to a friend - Pros mentioned:Lightweight
Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good looking fast and lightweight. Easy to handle, battery last for a long time. Will use for a while
I would recommend this to a friend - Pros mentioned:Touch screen
Sweet new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its light, and thin, but not too breakable. Runs fast (hopefully should continue to!) The touch screen is awesome, wish the pen came with it. Great so far.
I would recommend this to a friend - Pros mentioned:Fast
Very good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer does exactly what I expected. It is fast and very easy use. I like the solid state storage. By using cloud storage, 256 Gig is all I need.
I would recommend this to a friend - Pros mentioned:Fast
Good spec at this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop to begin school work.. fast enough for day to day work.. no issue so far.. my sister like this laptop...
I would recommend this to a friend Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a pastor a use my computer daily. This is the best laptop I have ever used. Battery life is great. I can’t say enough about how much I like this laptop.
I would recommend this to a friend- Pros mentioned:Fast
Great Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has great speed and works flawlessly with multiple programs opened. Excellent battery life and screen resolution. Couldn't be happier
I would recommend this to a friend - Pros mentioned:Size
Small and compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this computer for me for Christmas, I wanted one that was smaller and could convert to a tablet if I wanted... it is everything I wanted
I would recommend this to a friend - Pros mentioned:Touch screen
Good size screen & function for me & what I need i
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the laptop for a little over a year. Meets my needs. Especially like the touch screen feature.
I would recommend this to a friend - Pros mentioned:Touch screen
Awesome Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for our daughter going to college. It has everything that she wanted out of a 2 and 1 touch screen. Would recommend this to anyone.
I would recommend this to a friend - Cons mentioned:Fan noise
It was okay for a while
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried multiple computers and I settled on the Dell due to its specs that were important to me (GB/space/able to use it as a tablet, etc). All in all, I wound up keeping the computer but I'm displeased with its performance. My OLD Dell was fantastic and lasted forever. I bought this in September. It's now April. I now have unbearable fan noise (some fixes worked for about a week but it's returned). This is embarrassing while taking notes in a classroom. I've cleaned and troubleshot everything I can. It's just a problem. The touch screen isn't always responsive. Sometimes it decides it doesn't wanna work. To fix this, I have to close and re-open the laptop and let it "refresh or reload" to make it usable in that way. This computer is functional. The speed is just fine, it could be faster (I only have 8 GB of RAM and it runs well enough). It opens programs just fine, but due to the fan noise and weird issues with the touch screen, I would not recommend this model. It wasn't worth the value for the buck. Look at other options.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Java,
Thanks for your review. We're sorry to hear that your computer is making more noise than you'd like. You should consider updating the BIOS on your computer:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
If you'd like to re-calibrate your touchscreen for better responsiveness, you can follow these steps:
1. Restart the Computer and the Monitor
2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
3. Go to Control Panel and select Tablet PC Settings.
4. Under Display tab, select Calibrate.
5. Choose Pen or Touch input.
6. Perform the point calibration that appears on the screen to correct the linearity problems.
7. Save the calibrated data.
You can read the full article here - http://dell.to/2uLztub.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Lightweight
Great size and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is small/compact and easy to carry it around. I put a 1 Tb SSD drive in to this laptop for the storage use and it never disappoints
I would recommend this to a friend - Pros mentioned:Touch screen
Nice 2 in 1 laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I liked the 2 in 1 with touch screen. However, I found the screen size to be too small for my liking.
I would recommend this to a friend - Cons mentioned:Heating
Okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the lightweight portability of this 2 in 1, but it gets quite hot using it as a laptop. I'm concerned how it will stay cool using it as a tablet. Also issues with frequently dropping internet connections. Checking online, it appears these are both issues experienced by multiple users that Dell needs to address and find it difficult to recommend to others until corrected.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .jamk,
Thanks for your review. We're glad that your computer is working well for you. Here are some tips to keep this computer operating at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you'd like to diagnose the connectivity issues that you're having you can try these steps:
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
You can read the full article here - http://dell.to/2sLtwRh.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Lightweight
Amazing quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop, it is lightweight, easy to use, and great quality. I would pick this laptop for the simple fact that it’s turns into a notebook!
I would recommend this to a friend - Cons mentioned:Speakers
Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at 1st but then speakers went out after week. Maybe it’s just the one I had. I exchange for a surface.
I would recommend this to a friend