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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,403 reviews
  • Rated 5 out of 5 stars

    Much power in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this primarily for it’s smaller size and light weight and have been very happy with it — it nevertheless has enough horsepower to handle all my apps at lightning speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school. I was looking for something light yet powerful. Look no further. I use cloud to save my papers and assignments which saves space for apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2in1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on buying a Surface Pro and was then shown options on this Dell and I just couldn't resist the added features. Well worth the money and glad I bought this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestLaptopDell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after doing numerous research available. This is the best value for money laptop. BestBuy always have great deals and I got the best deal. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a 2-in-1. 4 stars because the app selection, in my opinion, is weak but otherwise it runs and operates well and I've never had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the amount of power packed into such a small package. The display is awesome for 1080p. The vents on the bottom heat the lap to an uncomfortable degree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is for my daughter. It has almost everything I need, small size 1080p touch screen, i5 core (which is good enough for kids). It runs smoothly so far. It looks cute, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my student work load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my studies - I use it extensively for doing assignments and the use the touch screen feature often and I love it is so quiet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues from the start - do not recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for about a month and have two major concerns 1) it constantly overheats 2) file explorer does not always work and has to be reset by the geek squad (somehow!). I have researched both problems and determined that my situation is not unique and that this computer is plagued with a few common issues... The first problem I believe is just due to its compact size and probably inadequate fan, but it gets seriously HOT very, very quickly!! The second problem I am not sure what causes it...and the geek squad tends to run diagnostics and eliminate a lot of temp files...and then at the very end fix the file access (both times it wasn't fixed when they said it was and they had to do another fix!). This problem is the one that is very frustrating as a computer is kind of useless when you can't access files and the fact that it has occurred twice in the first month of owning makes me skeptical - particularly for a computer that is not used every day.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mdakota,

      We're sorry to hear about the overheating and performance issues that you are facing. Here are some tips for keeping your computer cooler:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you have additional questions about the performance of your laptop you can check our Product Support Page here - http://dell.to/2BE6VqB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Lite weight super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve owned yet they keep getting smaller and faster back lit display really helps Would recommend to all Spend a couple hundred extra get more than you thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size, great processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-1 laptop,, use as a table or laptop works perfect, the size is just the ideal. With intel core i5 enough time power for multitasking, and run all programs simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great two I one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned tablets and laptops and about two years ago I bought this model for my wife. Since then my laptop was in need of replacement and this was the obvious choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love how sleek this product is. It’s fast and lightweight and has amazing graphics. I only wish it had better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. No problems with it so far and it’s still running fast. Have used it as a laptop and flipped all the way open like a tablet. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight & Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compactness & light weight of this laptop. Only drawback is not having an additional number key set on right side set up like a calculator-but no biggie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop/Tablet is so light and easy to use I am truly amazed. The colors and graphics are really high quality and all for around a grand! I would totally buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college use. It's almost a year later and it's still performing like new. No issues, no lags, good battery life. This is good value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason review is not 5 stars is because it’s a little pricey. Otherwise, I am very satisfied with this versatile, stylish laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use, very quick, and does all the things I need for college. The best part is that it was on sale when I bought it! So I got an awesome deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lsptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift fir my Girlfriend. She uses it everyday for business and home use. The computer has not given her any issues

    I would recommend this to a friend