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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,403 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one we bought it for our daughter..She is so happy with the purchase..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok so far not my favorite when it goes to sleep I have to do a hard boot off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product for Teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop for my junior daughter. Easy to setup. No issues. Works great for everything she needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great facial recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot my passcode but had no trouble getting in because my computer recognized my face love my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2-in-1 Touchscreen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. Face recognition sign on, boots up quickly runs well, love the 2-in1 flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for Christmas. So far it has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our college bound daughter. The size is really nice without it being too big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse pointer sometimes jumps around and then freezes on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a high school graduate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, low cost laptop given to a high school graduate. No need to buy office, they get it at school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Little Dell so far it is exactly what I wanted to do my work with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have built computers before, and I have owned a lot of other laptops. But this one seems to overheat a lot more than any of them that I have ever owned before. I love the small-ness of this computer, the lightweight and the screen size. But it's getting super warm even when I'm on youtube.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Cortney,

      Thanks for your review. We're sorry to hear that your computer is overheating on you. We'd recommend the following steps to see if they help your computer run cooler for you:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,

      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great laptop for regular use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got awesome deal for this laptop, and this laptop is got all specifications that i want ... excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the value. Recommended for anyone who is looking to replace or add a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the initial computer, took it back to the store and it was replace with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a less expensive alternative to the macbook air, and this has been just stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using this computer. It’s lightweight and I love the facial recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a simple computer to use for photos. This computer has been perfect for that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen, facial recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my de computer. It’s slim and features are modern and up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally listened to my husband and we bought me a laptop. Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for college. She loves It, great speed and lots of storage

    I would recommend this to a friend