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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,403 reviews
  • Rated 4 out of 5 stars

    Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you'd expect at this price. Sure, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter and she loves it. It’s very fast, light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is quick and efficient and Best Buy did excellent work in setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the future college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my niece who will enroll in college soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome small machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that flips around to use the stylist pen, I5 processor, super fast and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good for college students. It can be a tablet, best feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy smaller laptop.tablet. travels well. Very fast procezsing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Associate was excellent. We were able to be in and out of the store quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Very happy with it, no problems with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop open box, its amazing and was in perfect conditions and works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for a teen school projects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daughter this summer for her mandatory virtual class and she love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 2-in-1 laptop is excellent by every criterion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The quality is perfect and the battery life is amazing. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this Dell laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Love the screen. I mainly use it for work but I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. got the device home. got it out of the box

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read so many reviews before buying this. A lot were complaining about the battery life. All those reviews were right. The specs look great for the price. Very responsive and fast loading windows because of the SSD. But the battery life, oh my.. After opening it up and charging fully, it lasted for about an hour. I was installing updates so I thought that might have it running above usual workload. So charged it fully again and with average use, it lasted for less than 1.5 hours. I just put it back in the box and returned it at best buy. If battery life is of any concern to you, avoid buying this.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      NightElf,

      We appreciate your feedback. While we are sorry to hear that you decided to return your Dell laptop, here are some tips for battery conservation in the future:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Pretty good specs - a little glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for weeks, touch screen does not work every so often. Needs to restart to get it to work. Been having updates left and right to keep it going such as when network would drop randomly. Needs a little more maintenance to keep running well. Able machine but a glitchy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi DarR,

      Thanks for your review. We're sorry that your touchscreen is not working the way that you'd like it to. We'd recommend these steps to help calibrate your screen: If you are having issues with your Touchscreen, this may include being unable to access items to the edge of the screen for example your screen may require re-calibration.

      Below are the steps required to calibrate your Touchscreen.

      1. Restart the Computer and the Monitor
      2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
      3. Go to Control Panel and select Tablet PC Settings.
      4. Under Display tab, select Calibrate.
      5. Choose Pen or Touch input.
      6. Perform the point calibration that appears on the screen to correct the linearity problems.
      7. Save the calibrated data.

      You can read the full article here - http://dell.to/2uLztub.

      We hope these tips help your touchscreen to work better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very light weight but, powerful and love that it's useable sad a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great Laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have found this great value and superstar laptop!

    I would recommend this to a friend