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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,403 reviews
  • Rated 5 out of 5 stars

    easy for my son to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple laptop very easy to use if my son can use it anybody can use it LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and get going for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get going for my son. Once up and running he was able to take over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Enough memory, programs that I need for the engineering program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Little Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop functions fine, however, the fan running so much is very annoying. I've had several Dell laptops at home and work, this is the noisiest one ever. I put it on a dual fan ventilator to help cool it, but the fan keeps running, like right now. Should go with a 15".

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      OhioBill65,

      We appreciate your feedback and we're sorry to hear about the fan noise that you're experiencing. We'd recommend the following tips to help with your fan noise: Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      We hope these tips help with the noise you're experiencing.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new laptop. Light and easy to use to work and study.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light weight

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school student. Handy and light weight. Longer battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop is fine docking station VGA port malfunciti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is fine docking station VGA port malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been performing creditably well. I have no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue to shop at Best Buy. This computer is one of the best 2 in 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has used this laptop with ease this semester.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it only has one USB port and no cd drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great computer/tablet combination and very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to work well. Wish a pen was included with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, staff was helpful and I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great price; enjoying my new gadget...loving the compact size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Dell laptops for kids and they work great for their school projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money at Best Buy, you can't beat this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not the best laptop but pretty good for iths money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is great for the value of money. i would recommend this laptop for sure!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of pictures & it has a lot of storage space. Very simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths is a great laptop. It's light and easy to use.

    I would recommend this to a friend