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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its lightweight design, fast performance, and affordable price. Many users appreciate the convenience of the touchscreen and the overall size of the laptop. However, some customers have concerns about the battery life, heating issues, speaker quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,403 of 1,403 reviews
  • Rated 1 out of 5 stars

    Dont buy from Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer failed after 6 months. I shipped it to Dell and their repair took over 2 weeks. I had it for a week and it crashed again and they refused to give me a new new one.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tina,

      Thanks for your review. We're sorry that your computer crashed on you after receiving it back from Dell's repair team. We'd recommend reaching out to Dell's Technical Support Team for additional assistance since all Dell products come with a One Year Limited Warranty that you can find out more about here: http://dell.to/2tNsVOs.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Dell needs to fix these issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does not awake from sleep. Me and countless others on the Dell forums cannot get ourlaptop LCD's to turn back on!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Power issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop never recovers from sleep mode. I had to force reset it for it to work. Too much of a hassle for a premium laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dsummer,

      We're sorry to hear about the power issue that you're facing. If you have trouble logging into your account after it is in sleep mode try putting it into sleep mode again and pressing the power button to access the login screen.

      If you have additional questions about your laptop please visit our Product Support Page here: http://dell.to/2BE6VqB.

      Best,
      Bryan
      1-800-624-9896 Dell