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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 1022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Inspiron 2-in-1's light weight, ease of use, compact size, and fast SSD. Positive feedback also highlights the responsive touch screen, good performance, and long battery life, with many considering it a great value for the price. The attractive design is also frequently praised. A minor drawback mentioned by some users is the fan noise under certain conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,022 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fun to work and play with. It is user friendly and is great for research and work as a teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect size and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compact. Light weight and perfect for shop use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good computer on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my bulky yet light 15 inch Azus that was stolen. I loved that laptop but couldn't justify the cost again. This Dell is a nice replacement and I got it for about $600, not bad. It's more compact but has some weight to it. For my first Dell I see the value I've heard people talk about for years. 3 months in I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money...nice compact size and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and Performance are just right for a beginning student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, lightweight and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product, its design, performance and build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 laptop. Looks stylish and works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent 2 in 1. and an incredible deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple user, I was hesitant to buy a windows laptop, but I wanted a touch screen. After spending a couple weeks with this Dell and the windows environment, I am very impressed and quite comfortable working on it. Excellent machine and an incredible value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of looking and comparing different brand laptops at various stores, I decided on this Dell due to the features it had and how well it fit my needs. The laptop functions flawlessly and will fit my families needs for years to come. The price was equal or less than competitors and Best Buy stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop shortly after a job change as I always had a work supplied laptop. I was hesitant about the 2 in 1 devices but slowly warmed to them and with the extra plus of the SSD this is a home run!! I love this laptop and as always, Dell and Best Buy delivered as I caught this on sale for $600 which was $200 off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen feature and the price value

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the SSD and touch screen on this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop for medical office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight. very fast, easy black keys. MA LIKE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell is light and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value, good sales help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Lightweight, Windows 10, great display. It was an "open box" model, so I saved over $100, plus got about $100 for a trade in, so I think it was an excellent value. Also, the sales clerk was very patient, even searing through the open box collection to find something that matched my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Dell laptop to replace my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro because the screen was just too small. Although it doesn't have all the features of the Surface Pro, I'm happy with my Dell laptop. Lightweight, easy to maneuver keyboard, a decent sized screen and the price was right. Appreciate all the help from my sales associate at the Best Buy Madison West store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect graduation gift for my niece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did extensive research before deciding on this laptop for my niece. When I arrived at Best Buy to purchase what I had preselected, the salesman suggested I consider the 13 inch for portability purposes, and I'm glad I did. She loves it, and I anticipate she will get much use out of it on her way to her degree.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy with the 2 in 1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to window 10 and I haven't been to Best Buy for a review on the system. Was set up but wasn't able to make. Can't get the facial recognition to work but hopefully when I get to Best Buy they can reset. Computer seems to be fast and I am happy with the purchase just need a little guidance which Best Buy offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to use but, does not have a CD slot

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great lightweight laptop that gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a college graduation present for one of my children and have been pleased with how it has performed for her. With an SSD, the machine starts quickly and is quick to start applications as well. Plays video well. Speakers produce good sound. Has been a very good purchase for my child.

    I would recommend this to a friend