Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $552.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 2-in-1 13.3" Touch-Screen Laptop. They appreciate its lightweight design, responsive touch screen, and affordable price. Many users also find it easy to use and are impressed with its overall performance. However, some customers have concerns about the battery life, fan noise, weight, fingerprint scanner, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,074 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great 2 in 1 computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dell Inspiron 2 in 1 touch screen laptop intel core i5 is fast and very handy to use. my daughter like touchscreen feature and as of now there is no problem using it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    AMAZING LAPTOP WORTH THE PRICE!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AN AMAZING LAPTOP WORTH THE PRICE! THE TOUCH SCREEN MAKE ME FEEL COMFORTABLE, THE 256GB MAKE IT A HIGH VOLUMN, ALSO THE i5 PROCESSOR MAKE IT RUN VERY FAST!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal, but so glitchy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an certified excellent open box during a sale for a great price, and have had the weirdest glitches since. Otherwise, does what I need it to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great laptop for students so lightweight.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son and he likes it so much. 2 in 1 he can use it as laptop and tablet. Great laptop for students so lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I got it for a great price. Screen could be a little better but wifi and everything else is fast. Good purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery performance

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box laptop and it had issues in battery backup. So i had to return it. Other than that it was a nice laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Expensive

    Rated 3 out of 5 stars

    Battery died immediately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not only slow but very expensive for that level of performance. Battery died the first day I purchased.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Narayan,

      Thanks for your review. We're sorry that your computer is not performing very well for you. If you'd like to see if your computer can perform faster you can run the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      If you'd like tips on extending the battery life of your computer, here are some ideas:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very good laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. Touch screen very resposive. Using in tablet mide is a boon. No complaints. Wish has a seperate boot secure start up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Only needed for school!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable laptop for school that would last several years and so far the Dell Inspiron has been great! Easy to use and the touchscreen comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a first year college student and bough this laptop because my boyfriend had the last model and I lived it. This new model however, did not disappoint! The laptop overall is very sleek, clean, light, and easy to maneuver. The laptop didn’t come with any instructions to set it up but right as you open it, you are taken to through the set up process which only takes about 10 minutes to complete. I haven’t had a single problem since I bought it almost a month ago, it runs smooth and it looks beautiful. I’d recommend this for someone looking for a laptop other than a MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Fast laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small laptop and this was perfect. So far no issues after a month of use. Picked it up on a deal of the day which made it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop ever purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entered Best Buy with no clue on what kind of laptop I wanted to purchase . I knew I needed one , but also was on a budget . Great staff member Dan, came and basically knew exactly what I needed for my school work load and leisure time . This was my first laptop purchase and I am very happy with my choice. It’s small like a chrome but works like a regular laptop . My friend and family love it that they have been checking out this type of laptop for themselves .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Daily Tasks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my husband. He does a lot on a daily basis with investing and such. He couldn't save information on his tablet, so I got him this. He is still getting used to the way it operates, but so far so good. As with any new electronic device, it takes a little while to set up things, like email, putting apps on it, etc. It came updated, so he didn't have to update in a week or so which has happened to us before. It is lighter than mine, so we will probably take his when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super computer. Small and handy to take anywhere. Runs fast with bright screen. Love the keyboard especially with lighted keyboard. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice lightweight fast laptop with a nice screen. Only negative so far is the battery life could be better but it charges somewhat quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Find at a good price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this laptop. Sooo Fast and reliable. My kids always borrow this laptop from me to use because of their multi tasked homework.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best laptop purchase yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s shap looking IRS compact yet the screen is big enough. Keeps are easy to type on. On the technical side it’s what I need says my techie friend!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect for my daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for. The price was great as well. Only issue, which I chose to deal with, is that it's a Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine needs more memory. And maybe if it came with office. It has been lightly used. After 3 weeks, it still feels like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light-weight laptop is very similar to my former job issued docking computer. I love it performance, style and technical capabilities. Go Dell!!!

    I would recommend this to a friend