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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 2-in-1 13.3" Touch-Screen Laptop. They appreciate its lightweight design, responsive touch screen, and affordable price. Many users also find it easy to use and are impressed with its overall performance. However, some customers have concerns about the battery life, fan noise, weight, fingerprint scanner, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,074 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for working on the road

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife. She have been using it for the past month for her business with great easy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for school. Touch screen is nice for handwritten note taking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop with window update issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop with a gorgeous screen and convenient fingerprint sensor. Perfect for Netflix and work. The only issue I had work this was the recent Windows update, Microsoft not Dell's fault, which would cause a blacked out screen after update. I had to reinstall Windows from USB twice before the update issues was fixed by Microsoft. Now that's fixed, it's been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all my travel I appreciate the size and weight. Also I thankful for the upgrade from this years model

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine ..bought as a gift for my daughter...it is fast and very convenient as a tablet as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, clear and it has a finger print option, very good for the price. I recommend to all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for on the go. It fits right inside my purse. Extremely fast processor and silent!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for my high school student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch-screen laptop has been a great tool for my high school, soon to be college, student!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so great I love that’s its touch screen and that it folds back it’s a really great product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    She loves it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this convertible as a Chritmas present. My wife loves it and also has touch screen. Score!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and I love the touch screen feature ! Super light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    4.5 Stars for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. 4.5 stars for me. Approved to buy! Edward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell after my old one stopped working. It works very nice. It ‘s faster the keyboard is very nice because the keys illuminated when you touch it. Is a little lighter that my old one. Is made very strong. One day I was going downstairs with my laptop and came out of my hands and went 8 steps down. I was surprised that when I turn on still working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13" Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Dell 13" laptop a few weeks ago and it performs very well and is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and compact this laptop is also it does everything I need for school great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Small and sleek laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light compared to what I had. It's fast and plenty of memory!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop for normal MS Office and browsing functions associated with normal work and school functionality. Can slow a bit when any Large scale significant programs are running, but this really isn’t made for those so I’m testing its limits. Only downside is it needs more USB ports but I knew I wasn’t getting a bunch when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and this is perfect size for my backpack. Great computer for school.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Light and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this product that I wish it had more ports available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of searching, and reviews for a new laptop, I settled on this open box item at Best Buy. I am very novice with electronics, and somewhat timidly chose an open box. Best Buy ran every system check and ensured my purchase was going to be a nice investment for the money. I have been using the laptop for about one month and have NO reservations about recommending purchasing an open box laptop.

    I would recommend this to a friend