Customer Ratings & Reviews

I got this computer to replaced my daughter's old computer. She needed a good reliable computer to be use at college and this is what she choose after doing some research. She s very happy with her computer.

Jesse at Madison West was able to help us when we We’re in a pinch as my sons laptop stopped working. Helped us find a solution that day and he was able to go over and pick up. Very helpful.

Power supply very unreliable. Had to buy another OEM PS since the universal one didn't work, and could wait for the warranty one to come. Other than the PS it is a great laptop.

I think it’s a good starter laptop. It’s perfect for middle schoolers and up. I don’t think it will be good for video editing or heavy graphic softwares. Overall nice for the price.

The computer works great! I’m a college student and use it to take notes in class. The 2 in 1 makes it easy for me to switch from typing to hand writing my notes when I don’t feel like typing anymore.

This laptop has great screen quality. It’s flexibility into a tablet is simple and a great feature. I would recommend this laptop. I do wish the pop ups were easier to stop.

The best part of this laptop of the tablet conversion.you take it anywhere,but I mean anywhere! And when you have the touchscreen very useful when it comes to multitasking.

I was working on a much larger and older computer. Love this smaller version and the ease of traveling with it. It is much more responsive. Still getting acquainted with the new feel and features

The battery life is not what I’m used to having on a pc. Plus Microsoft office keeps crashing.

I got this computer for my school work. I use it for more. I wish there was a way for me to under stand the audio issues. I don’t know if it’s a Windows issue or a computer issue.

no fomplains so far, running smooth, just the below bessel is a bit big, would be grate if it will be smaller, but funcional and compact

I haven’t been using as a daily driver, but I did take it on my last business trip and it worked great. It’s just small enough for travel but powerful enough for all uses. I’m very pleased so far.

Just bought this yesterday at what seemed like a great price. It's heavier than I wanted, but a nice size with average specs. Set it up tonight, which was fast, but as soon as the screensaver loaded from the cloud, it was obvious the display was off. My screensaver for the past year has been a photo I took of my dogs in a field. It's vibrant and clear on my old laptop. On this Dell, the colors are washed out, have a greenish cast, and anything in shadows is obliterated of detail. With night light on or off, the "google" logo is faded and appears as if it went through a wash. The display settings have no option at all for changing the RBG or anything but brightness. I'm kind of dumbfounded that this computer has such a terrible visual. I looked online and found an entire thread about the display problem. I can't use this computer with the current display. It actually bothers my eyes. Additionally, I've had it plugged in for a about 30 minutes now and the fan has been going nonstop, and it's surprisingly loud. Yet the computer is still very hot. I had another Dell inspiron 2 in 1 that was very similar to this model, but had no issue with the display or fan. It did heat up a bit at times, but it never became an issue. I'm sad that I'll have to return this machine, as the keyboard is quite comfortable and smooth to type on, and it otherwise seems quick and well functioning. But this display...maybe it's just this machine. I don't recall it looking this bad in the store. I'll try exchanging before giving up entirely.

Poor for the amount of bloatware Not used for games, movies, or social media Strictly for academics - professional use Tediously uninstalling useless apps - Xbox -etc.

great computer for college students. this is the 2nd one we bought for our son. the first one lasted 5 years with heavy usage so we decided to go with the same one again for his master degree

Was a little uneasy at first buying a dell because I had issues with one of my dell desktops. However this one is perfect I have had it for over a year and no issues.

I preferred this laptop because I wanted 13" screen laptop. With i5 and 256GB SSD, the performance of the laptop is quite good after one month of use.

Great little Dell. Not too big or heavy, but has the horsepower to get the job done. Definitely one to look at if you want a reasonable computer with a current i5 chipbbb

Quick to boot up and get started. The hard drive is fast. Like many others have stated the fingerprint scanner stopped working within a few days. Other than that I like it.

Pros:Sleek aluminum design Cons : Dull, dim display; Poor battery life.CPU fan is noisy.