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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 2-in-1 13.3" Touch-Screen Laptop. They appreciate its lightweight design, responsive touch screen, and affordable price. Many users also find it easy to use and are impressed with its overall performance. However, some customers have concerns about the battery life, fan noise, weight, fingerprint scanner, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,074 reviews
  • Rated 5 out of 5 stars

    Great for college students!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She is very happy with her new laptop!! She says this should work very well throughout the rest of her college time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice size for a student to carry. It is light weight and fast to boot up. It would be nice if it had some preloaded programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 13.3"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son to finish his last two semesters. Has been working fine for him. Easily fits into his backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product & price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A convenient size with good battery life. Performs as advertised. Geek setup avoided any setup errors and assured working correctly from day o e.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the Laptop. Need to make use of my Geek Squad service to straighten out things like Anti-Virus, One-Drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for Back to School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell products were on a list of acceptable items for freshmen This particular laptop was perfect for the task at hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Dell computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, sturdy construction. Got it certified refurbished without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems to have everything that my grandson will need for his college studies, and he is quite pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter. Very useful for her and her every day use. This was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for light use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is perfect for the home user who does simple tasks like email, shopping online, and minor gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Starts up quickly and super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had a 7 year old apple that was very slow this beats it hands down. Need it for college and it had the programs I will be using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop to date......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is the best most powerful computer I've had to date. What took me so long? But, really I love it and I think it is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I was looking for. Screen is perfect for someone with bad eyes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is thin and sleek. I found it to work a lot smoother and faster than the Dell I purchase with a Ryzen 7. I didn’t like the use of the fingerprint to access the computer and preferred the facial recognition on the Ryzen 7. However, this computer had a faulty battery out of the box. After reading some reviews about bad battery life and having this happen, I returned it for another computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Brooke,

      We're sorry to hear that the battery on your computer did not work the way you hoped it would. In the future, if you ever run into a similar issue, please keep in mind that Dell offers a One Year Limited Warranty on their products: http://dell.to/2tNsVOs.

      We're sorry to hear that you returned this computer but we hope that your new computer is working out well for you. Best,

      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great PC for my new job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arrived at Best Buy and within minutes I got assistance with a new PC purchase. I am happy with my new PC and the service from the "Geek Squad"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is loving the laptop. Perfect for what she uses it for. Sunday school classes and children’s choir at church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for its price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Very practical, quality materials and a good battery. For work and study, is the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was a smooth transition from my old computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using the geek squad to move my info to a new computer was a breeze.laptop was on sale too and i saved several hundred purchasing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for what I use it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son and I liked it so much, I bought one a year later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the touch ID

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful for my laptop. I am a student, and this investment was well worth the purchase.

    I would recommend this to a friend