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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 2-in-1 13.3" Touch-Screen Laptop. They appreciate its lightweight design, responsive touch screen, and affordable price. Many users also find it easy to use and are impressed with its overall performance. However, some customers have concerns about the battery life, fan noise, weight, fingerprint scanner, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,074 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    nice computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noyebook. very fast.nice touch screen,enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for just a basic home use laptop on sale. This open box Dell had a lot of memory and the speed I was seeking. To top it off this laptop has the flip feature to use as a tablet. All at a great price. Even the minor scratches indicated were very minimum and not easily spotted. Very pleased with the service and the product knowledge from department employees

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It is fast and a great size for taking with you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Better than I imagined.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and ease of operation. It is working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop and all I need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally enjoying my new Dell laptop. It is a perfect size and weight, with a screen big enough for me to easily see while being manageable to use as a tablet. The keypad touch is good and allows me to type with the speed I like. I also like the touchscreen capability. I’m still learning all the features but am really happy with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First upgrade in over 6 years, love the speed and touch screen options.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Just the right size...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is Lightweight and preforms exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Best touch screen laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable. Easy to use. Touch screen. 360 mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is a brand name you can always trust. This laptop is lightweight, functional and converts to a tablet for even more ease in use. The setup was quite easy to follow. Downloading the MS Office suite from the Best Buy portal was also easy to accomplish. I really like the battery life and how easily the laptop fits into my purse for using on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and silverish, runs super smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, this laptop comes with a good enough configuration to get your daily tasks done. I’ve just bought it, so will keep the review updated as I find out more. Pros: - Looks: Not super thin, but sleek enough to flaunt around, pretty solid and aptly finished metallic body - Config: i5 8th Gen, boosts upto around 3ish gig hertz & good cache memory - most of your programs run quick and smooth, of course the 8 gigs of ram & the SSD helps it too - Screen: Pretty newt, Full HD, almost comparable to InfinityEdge displays by Dell, those come on their XPS Cons: Speakers could have been louder Only one USB port (it’s okay to live with it considering the size of the laptop) Heats up a little when you run high process/memory consuming programs (not like an oven though), also heats up when you charge it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Easy to use computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The price was great. I love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Nice solid state laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the price, speed and hardware that came on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light and fast. The 2 in 1 allows for easy use in classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid build

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my home use and it exceeds the expectations. The aluminum case is strong and rich looking, 8th gen i5, DDR4 , and ssd give the laptop a great performance. For day to day uses it is comparable to my work laptop with 8th gen, i7, ssd, and 32 gb of DDR4. I recommended it to my friend who bought a same model in 15.6 size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Does what we need. Fast. Like the finger recognition

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    This thing flys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend needed a laptop and this one delievered. It's not overly bulky , can be converted into a tablet with a touch screen the only downside I've come across was the ssd is SMALL but this can easily be amended with external storage. She's not a gamer but this thing is great for office work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this! Love the speed and the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using this computer over the past month. The keyboard is super sleek and easy to use. The touchscreen is easily compatible when switching from a smartphone or tablet and I love the computer can actually be converted to a tablet itself! Great battery life and the speed is such an upgrade from what I was using before!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and fast. My employees seem to love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very fast machine super stable better performance

    No, I would not recommend this to a friend