Customer Ratings & Reviews

Boots up very fast. Had no issues getting up and running. A very nice 2 in 1 for school or college.

Had to return for a refund after 3 weeks. Installed Microsoft 365 and Norton. Excel, Word, Publisher and Internet Explorer would all close spontaneously while I was working in the apps. Searched forums, but found no solutions. Took back to BestBuy Geek Squad. Told them what it was doing. They told me not to bother getting it fixed, just get a refund

The laptop is amazing and has no problems, I would recommend this to anyone looking for a high quality item at a good price.

A quick disclaimer: this is the first review for anything I have ever purchased. I began researching laptops a month ago. I knew what I wanted: a solid state drive, i5 or i7 Skylake, and FHD screen. I went to Best Buy weekly to get hands on and to go about comparing laptops that fit my needs. I had narrowed down my choices between the Lenovo Yoga 710, the Lenova Thinkpad Yoga, and this Dell Inspiron. I caught a good deal on the Lenovo Yoga 710 through a price match and brought it home. Right out of the gate, I had a lemon. System went through a continuous loop on startup--hard drive failure? I returned it the next day and got another 710. Within a few days I began to experience the display driver crash that are mentioned in the reviews. I did all the firmware updates. The phantom touches were corrected, but the display driver still crashed once or twice in a single session. I bailed on the 710. Back at Best Buy, my choices were now the Thinkpad or the Dell. I did some more research (google, "most reliable laptop makers") and discovered that the Dell of 2015 and forward has made some quality machinery. Suddenly, dependability topped my list of requirements in a new laptop. I've had this Dell for over a week now and logged about 20 hours on it. So, I'll get my impressions so far. Pros: the keyboard is very welcoming. Spacing and sensitivity is just right for me. It's a true joy to type this review! The i7, 12gb of Ram, and the SSD has made easy work of photoshop--albeit, my photoshop use is confined to personal photography tweaking. The machine has not gotten loud and is not overly warm even after a few hours. The battery has held up very nice. I've charged it three times since I owned it (counting the initial charge) and appear to be getting close to seven hours of life on a single charge. Cons: the screen does have a slight, ever so slight, bleed from lighting. Not a big deal--even when watching widescreen movies the bleed is not an eyesore or anything of the sort. The touchscreen is not always responsive. Whether this is a problem caused by WIndows 10 or not is irrelevant as it is still a problem. It doesn't bother me, but I know there are high standards out there. To be sure, the touch screen does work excess of 95% of the time. All things considered, this is a solid 4 star laptop even at the full MSRP. It fit my needs exactly. Had the screen been a tad bit more responsive and with less bleed through, it would be a 5 star. Then again, it'd be a $1,200 laptop too. Tip: here's a quick tip for students. If you have your .edu email, be sure to sign up for Best Buy student discounts. They sent me an email code for $150 off select blue label laptops (this Dell is one such). If you snag it at the current $100 off discount (making it 899) plus the $150 off, then you're netting an i7, 512gb SSD, 12gb RAM, and 2-in-1 for $749 + tax. Great deal.

I really liked the design and feel of this laptop. I use many graphics software, runs smooth and never had any problems.

Really fast start up! Large hard drive with quick response We love it and just ordered another one for our business

It's a little heavy but has amazing power. Though I rarely use the tablet feature it's very nice to have the feature.

The screen compared to my old 17" takes a little getting used to but the speed and the quietness of the ssd is awesome

Purchased it for personal purpose. Only thing I felt missing in this laptop is DVD player.

Only problem I have had is with the facial recognition. Often it does not recognize me.

This laptop is a top of line configuration. It is a solid purchase and value for money.

In general the laptop is very good. The resolution quality is not perfect but very good.

Had this for about a month; excellent laptop for the money, quick, light, 13" is the perfect size to move around.

Everything is great except for the battery life. Other than that, its a great product.

Works great I would recommend to everyone who Wants a fully functional lap top Wouldn't buy any other brand

I bought this computer for my daughter. She uses it for school and watching movies. She absolutely loves it!!

Light leaks from the edges on a black screen! Especially at the boot screen. You see it as soon as the laptop is turned on. Otherwise it is not a bad laptop for the price.

Very good configuration for low price. Except that it wont come with stylus but everything else was great.

Bought 2-1 computer for my son and very useful for college student. Recommended

This product has satisfied me over and over again. Laptop still works like it was brand new.